Millennials are the subject of a recent communication study and they are setting a new tone for communication in 2019. So, what does this mean exactly? According to a Forbes.com article in 2017, when we're talking about "'millennial' communication preferences, we’re really talking about the future of workplace communication overall." This means that it's vital we understand how they prefer to communicate as this will be the norm in a short time. It comes as no surprise that Millennials tend to shy away from phone calls, yet 68% of them text on a daily basis. Texting is the preferred format, especially when an immediate response is needed. However, they have not totally abandoned emailing when a longer and less pressing...
If you've ever tried to call customer service in the last decade, you know how difficult and frustrating it can be. Getting through the phone tree to the right department can be difficult enough, but getting to speak to a live person might take an act of Congress. Then there's the challenge of getting what you want from a customer service rep who is paid a little more than minimum wage and has little to no customer service training and absolutely no vested interest in the company for which he or she is working. If calling THAT company again gives you nightmares, read on! 1. Getting through the Automated Audrey Phone Tree If the above picture doesn't send shivers...
Art of Eloquence will be TEN years old on November 1st! Mark your calendars so you don’t miss it because YOU get all the free gifts! You can even win prizes! Here’s how. We’ll be celebrating from 11am to 1pm PST, Thursday, November 1st both on our blog and our Facebook fan page. Two Hour Facebook Party Time: 11am-1pm PST/ 12pm-2pm MST/ 1pm-3pm CST/ 2pm-4pm EST Location: Facebook fan page. Events: Communication touches every aspect of our lives so...during the Facebook Party, each of our ten sponsors (experts in their field) will be posting tips, links, and/or free gifts for you in all aspects of life. Make sure you are on our fan page at that time so you can...
It’s Birthday Bash Time and you know what that means! Time for our Facebook fan page party with free gifts and, of course, our contests where you can win free prizes like this one! From: www.HeidiStJohn.com Busy Homeschool Mom Bundle ($23.5 value) Whether you’re struggling with managing your day, or simply looking for encouragement and fresh ideas for tackling your list of things to do, you will enjoy hearing from the heart of busy homeschool mom of seven, wife and author, Heidi St. John. You’ll laugh out loud, learn some of Heidi’s favorite tips on everything from home organization to meal preparation, and discover how you can homeschool in freedom and joy. If you have ever felt caught between the...
You are losing customers daily... because you are probably making the 15 Deadly Mistakes Women Make in Business! Your customers will never tell you why they didn’t buy from you or why they didn't come back to your site...but I will! This webinar is like nothing you’ve seen! You’ll get no fluff here. You'll receive one hour packed with information from a proven expert that will transform your business. Reserve your spot now and get my eBook, Say What You Mean When You’re in Business FREE! Plus at the end of the webinar you will have access to the slide show with all of my notes so you won’t miss a thing. For only a few dollars more than the cost of the eBook alone, you’ll...
