Art of Eloquence Blog — Spanish RSS

Communication Pet Peeves: The Phone Tree

Have you ever called a large company and found yourself in the middle of... THE PHONE TREE!  (phone tree...tree...tree...) If you have, you've likely experienced the frustration of one of my biggest communication pet peeves.  Desperate to find the answers you seek, you remain on the line long after the hold music has stopped.  You've pressed every button known to man and you've tried to connect with every department you think just MIGHT have something to do with your particular issue.  After endless patience and wearing your index finger down to a nub, you find you've finally reached a live body and,'s a little scenario I wrote that helps illustrate THE PHONE TREE.  (phone tree...tree...tree...) Press 1 if you...

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What does it take to communicate with your computer?

I have a degree in Speech Communication and over 25 years of experience since then.  I have been able to communicate successfully with people of all ages, including those who have vastly different beliefs.  I speak English, a little Spanish, a wee bit of ASL and I'm conversational in whining and Gibberish.  What I cannot communicate with is my computer. Computers have a language and a logic all their own!  I'll go into this in more detail later this week, but to give you a background (in order that you might appreciate the conclusions I will draw on Wednesday), I'd like to share with you the Tragic (though comedic) Tale of Techie Trouble with the computer formerly known as Zippy. Zippy is less than two years old.  We bought him when...

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Do you speak Spanish?

This week’s question of the Week: Do you speak Spanish? This Thursday’s Talk Talk Show on the Communication Comedy Network is about the communication differences in the Spanish culture and language.   My special guest this week is Michelle Rothwell of Dora and Diego Homeschool Spanish.  She and I will discuss the cultural and language differences of those who speak Spanish and why learning Spanish can be exceptionally helpful today! My dh was born in Mexico and is fluent in Spanish.  He also speaks a little French and Italian.  He says there are some distinct difference in the Mexican culture and the language and I'll be sharing some of his insights.  Michelle and I will be having some fun with some...

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