THE PHONE TREE! (phone tree...tree...tree...)
If you have, you've likely experienced the frustration of one of my biggest communication pet peeves. Desperate to find the answers you seek, you remain on the line long after the hold music has stopped. You've pressed every button known to man and you've tried to connect with every department you think just MIGHT have something to do with your particular issue. After endless patience and wearing your index finger down to a nub, you find you've finally reached a live body and, well...here's a little scenario I wrote that helps illustrate THE PHONE TREE. (phone tree...tree...tree...)
Press 1 if you speak Spanish,
Press 2 if you speak English,
Press 3 if want a listing of our locations,
Press 4 if you want to listen to a commercial about how great we are,
Press 5 if you want to wait on hold indefinitely while you listen to bad elevator music for six and half minutes before we accidentally disconnect you,
Press 6 if your question is about how great we are,
Press 7 if you'd hold for a half hour to place an order,
Press 8 if you like the color blue,
Press 9 if know your account number and wish to remain on hold,
Press...oh I'm sorry we ran out of numbers, please hold!
I hope you enjoyed your Friday Funnies. I now return you to your regularly scheduled blog...
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