Conversational ADD: What YOU Need to Know!
It’s one of the most pervasive and dangerous habits in America today and it's destroying your relationships! You see it all the time, but you probably never thought much about it. It's, unfortunately, at work in oral, face-to-face conversations and written exchanges over social media, text and email. I call it Conversational ADD. Here are a few examples: Mary posts on Facebook asking for help for problem X only to have Jane give her solutions for problem B. Jane didn't read Mary's entire post and assumed she knew what it was about. After the confusing exchange gets heated, Jane unfriend's Mary after six years of treasured friendship. Tom emails a company to report some problems with his product (or service) and receives...