Art of Eloquence Blog — techie RSS

Interview w/a Communicator: Tech Services Provider

Meet Traci Knoppe, tech service provider, internet marketer, entrepreneur, blogger, teacher and public speaker. Traci has been online since 1996, built her first website in 1997 and started her first online business (web design services) in 1999.  She added internet and affiliate marketer to the mix in 2007. Then in 2009 changed her per-hour web design business model to a Team model when she hired help and offered her web design and tech skills as an outsourcing services provider - which she continues to do today. Traci is a wealth of information on most techie issues which is a great relief for non techies like me!  She is also a fabulous friend and I know you will enjoy hearing more...

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Too dumb for instructions

I'm starting another new series called Communication Pet Peeves.  I'll put these out about once a month or so, but I just have to kvetch about this  (My Jewish heritage coming out and I hope I spelled that right). As a member of the non techie community, I have to say one of my biggest communication pet peeves is when I am in need of some "help file" and I can't make heads or drivel out of the online manual.  It's usually written in Tech-ese and I'm not even conversational!  Tech manuals usually start with step 67 moving quickly to steps 68, 69 and 70 followed directly afterward by step 107! Um...Ya lost me!  Will someone climb down the technology...

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