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Too dumb for instructions

I'm starting another new series called Communication Pet Peeves.  I'll put these out about once a month or so, but I just have to kvetch about this  (My Jewish heritage coming out and I hope I spelled that right). As a member of the non techie community, I have to say one of my biggest communication pet peeves is when I am in need of some "help file" and I can't make heads or drivel out of the online manual.  It's usually written in Tech-ese and I'm not even conversational!  Tech manuals usually start with step 67 moving quickly to steps 68, 69 and 70 followed directly afterward by step 107! Um...Ya lost me!  Will someone climb down the technology...

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