Art of Eloquence Blog — Communication Articles RSS



Doctors Talk, But They Don't Often Communicate

I've posted about this topic before. It seems doctors and their staff are not well trained in the art of eloquence.  They tend to tell us what to do and are missing the gene that requires them to explain.  Case in point, last week my father went in for an MRI of his hip/leg which has been bothering him for several years now.  After arriving home, he was called with an urgent request to drop everything and rush back to the hospital because they found something unrelated that they were concerned about.  No time to say hello, goodbye, you're late, you're late, you're late!! He raced back down there where they did all sorts of tests and told him to stay...

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A celebration of communication technology

This week's word is: Technology!  Word of the Week is a bit different this week as we are celebrating technology. As I shared on Monday, I'm celebrating communication technology this week in honor of Johannes Gutenberg (the inventor of the printing press) who died on Feb. 3rd in 1468.  The printing press was a huge advancement in communication, but there have been many others that have contributed to our growing and changing communication.  Here are just a few of the amazing technological advancements in communication: 1439 Gutenberg's Printing Press 1835 Samuel Morse develops Morse Code 1876 Alexander Graham Bell exhibits the electric telephone 1877 Thomas Edison patents the phonograph 1901 Guglielmo Marconi transmits radio signals 1925 John Logie Baird transmits the first...

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Is it acceptable to email a thank you?

This coming Friday is the anniversary of the death of Johannes Gutenberg, the man who invented the printing press and revolutionized the communication of God's Word and much more.  In celebration of his life, I was planning to share some information about the importance of various communication technology and how it has changed our lives. Then, last week someone emailed me with a question about thank you cards in the Information Age.  It fit right in with my plans this week so I thought I'd share my answer today and expand on it a bit to include the role of technology on thankfulness.  On Wednesday I'll share more about communication technology and on Friday I have a fun video that will help celebrate...

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Nine Ways to Listen

Nine Ways to Listen By JoJo Tabares Listening is the most important communication skill.  It's rule #1 in JoJo's Communication Handbook.   Listening is so important because it allows us to understand our audience which aids us in tailoring our message to them.  Listening helps us know when someone has misunderstood us, is angry with us, or is confused.  Listening to others is a gift we give them as they have a chance to communicate what is important to them. People have asked me HOW?  How do we listen, really listen to others?  What do we listen for?  Listening may sound easy, but it's actually a very complicated skill and it's essential for ANY relationship.  It could be an entire book because listening is more...

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Don't Shoot the Messenger

Don't Shoot the MessengerBy JoJo TabaresI see it time and time again-people frustrated with friends or family who “just don’t understand" them.  They ask why, but when they are told it’s because they weren't clear or sounded harsh, they don’t want to hear that.  They want to hear that it’s the other person’s fault.  I've even had people send me a message asking, no, PLEADING with me to help them because they don’t understand why they are always misunderstood.  I tell them.  I share it in the most gracious way, but they don’t want to hear that they need to change.  They want the other person to have to change. Remember the man who asked Jesus what he must do to...

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