When to be "Specifically General"
On Monday, I talked about the need to be specific, even oddly specific. Today, I'd like to talk about when it's necessary to be "specifically general." While being specific can help you avoid confusion and frustration, being general has the advantage of not ruffling feathers and allowing you not to discuss personal issues if you don't want to. 1. Say you get a phone call from a distant relative asking you to fill her in on all the details of a personal family matter. She is not directly involved and is just being nosy. You don't want to give her any details, but you feel trapped as she has you on the phone. What do you do? There is no...