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Truth Marker Series: Consistency

The first two truth markers I talked about last month were humbleness (does the author claim to be some big wig or just someone who happens to know?) and fair and balanced (did the author exaggerate or write a one sided piece?).  This month, I'd like to share a third way you can tell if someone is probably telling the truth: consistency.  This actually has a few parts to it.   1. Does the author have a history of posting things that aren't true or does he/she only post things that have been verified? How many times have you seen something posted on Facebook that you know is a hoax?  How many times has your Twitter friend posted things that are hoaxes...

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Truth Markers Series: Fair and Balanced Humbleness

How can you tell if someone is telling you the truth?  Well, the truth is that some people are better at hiding things than others, but there are truth markers that can help you determine if you can probably trust someone or not.  This monthly series for 2018 will concentrate on things you can use to help you determine the likelihood that someone is probably telling you something you can believe.  Since most of us are on social media, I'll start with two truth markers for writing.  Since nobody can see the face of the author of the post, that leaves out markers like eye contact and body language.  However, there are several truth markers that I look for when I'm...

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Art of Eloquence News!

I've written for Art of Eloquence now for almost 16 years-starting about a year after I began homeschooling.  I've probably written about every conceivable communication topic either in one of my speech communication materials we have for sale here or one of the many articles I have written for publication.  I've been blessed to have had some incredible feedback on my writing.  My articles have appeared in The Old Schoolhouse Magazine, Homeschool Enrichment Magazine, Homeschool Today as well as websites such as Examiner.com, Crosswalk.com and Dr. Laura.com. My communication materials have been awarded "Homeschool Approved" and endorsed by The Old Schoolhouse Magazine and are recommended by HSLDA.  I've been blessed to have had a good group of Facebook fans that I've...

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Interview with a Communicator

 Effective communication skills are important for everyone every day.  Interview with a Communicator is a column I used to have here on Art of Eloquence many years ago to share how that works in the lives of different people around the world.  Here is a recent interview I did with a Facebook friend, Tanya Art.  Tanya leads a support group on Facebook she started three years ago. She encourages others, like herself, who deal with Fibromyalgia.  She is an encouragement to others she calls Fibro Warriors.  I find that most people think of communication only in terms of formal speech and debate so I asked Tanya what role does speech and debate play in her everyday life.  I don't do a...

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The Death of Customer Service and How YOUR Small Business Can Benefit From It

Last month I talked about Six Ways You Can Demand Better Customer Service as a customer.  Today I'd like to share with you how the death of customer service nation wide actually benefits YOUR business.  It's actually quite simple because the bar has been set so low.  Most Americans' expectations of customer service these days is that it will be a long and frustrating process that will end with little to no satisfaction to show for it.  Here's how that works in YOUR FAVOR:1. Unless your company blows it BIG TIME, most people won't take the time to complain. Customers are so tired of expending energy and they are so busy that they are reluctant to even try unless they deem...

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