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When to be the Communication Correction Patrol

Today is actually a great day to talk about this topic. I don't like April Fools day much. It's usually just a chance to say something that isn't true to trip someone up, embarrass them, or otherwise make life miserable.   There are times to correct grammar, spelling, and other communication and there are many times you should NOT. Here's a general rule of thumb I go by. If it's your children, your students, or could result in something bad happening due to miscommunication, you should say something.  If the message is clear and there is no real value in correcting someone other than embarrassing them, DON'T! The reason I teach speech communication is to allow YOU to communicate clearly to...

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What You Need to Understand About Millennial Communication

Millennials are the subject of a recent communication study and they are setting a new tone for communication in 2019.  So, what does this mean exactly?   According to a Forbes.com article in 2017, when we're talking about "'millennial' communication preferences, we’re really talking about the future of workplace communication overall."  This means that it's vital we understand how they prefer to communicate as this will be the norm in a short time.  It comes as no surprise that Millennials tend to shy away from phone calls, yet 68% of them text on a daily basis.  Texting is the preferred format, especially when an immediate response is needed. However, they have not totally abandoned emailing when a longer and less pressing...

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Phrases that make you sound less experienced Part 4

So far we've covered three different phrases that make you sound less experience: 1) I don't know,  2) I have to ask my boss, and  3) Is that ok?.  And here is this month's installment:  "I am the junior-level ___" If your title is less than impressive, it is more difficult to be taken seriously. Instead of introducing yourself with your job title, it is easier to build credibility when you give your job description.   ------------------------------What's in a name...?------------------------------ Instead of "I'm the junior sales director," say something like, "I'm from the sales department and I'm here to help you with ___." or "I'm in charge of ___."  It's still the honest truth, but it makes you sound more experienced...

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9 Phrases that Make You Sound Less Experienced Part 3

Two months ago, I began this series about nine things you say in business that can make you sound less experienced.  Parts one and two are still available for your reading pleasure, but now I bring you part three:  "Is that OK?" When you do have to run something by your boss, team member, or coworker, don't say, "Is that ok?"  This line sounds weak. It sounds like you don't know if your idea is a good one or not. It also sounds like you are grasping at straws trying to figure out what will work.  Making stronger statements will allow others to see your leadership skills which are needed in business if you are going to get ahead.  If you...

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Nine Phrases that Make You Sound Less Experienced - Part 2

So, if you'll remember last month I began a new series that will help those who either are an employee or a small business owner.  Part one talked about saying the phrase, I don't know. This month, I'd like to address I'll have to ask my boss. 2. "I have to ask my boss"Even if you are a low-level employee, a CEO, or a small business owner, saying that you'll need to ask someone can make you appear as if you have no authority.   While there are some things you will want to discuss with any number of people before you commit to something, you don't want to make yourself appear as if you aren't an important part of the process.  Another way to...

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