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How to email customer service and get results!

I hope you have enjoyed this series on effective email.  I’ve talked about the importance of choosing a good email address, your subject line, given you some tips for a more effective body of text in two parts. Last week, I talked about your signature line and some “Other Stuff” important for effective email and today I conclude my series No article series on effective email would be complete without a section on how to email customer service and get results!  This is a very different kind of email and, as such, it requires a little different approach.  Here are some tips: 1. Make sure you are emailing the correct department. If you are asking about an order, you probably...

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