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What is effective communication?

As it is Effective Communications Month, I thought I'd begin my series of blog articles with a reminder of what communication really is.  Here is an article I wrote a while back that puts it best. Communication is a word you’ve probably heard since you were young, but I’ll bet you can’t define it. Some people think communication is talking, conversation, making a speech, persuading someone of something or badgering them into coming to church. Others think it’s manners, etiquette or social graces. Merriam Webster defines communication as “an act or instance of transmitting,” “information transmitted or conveyed,” “a verbal or written message,” “exchange of information,” “personal rapport,” or their most comprehensive definition, “a process by which information is exchanged...

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