I don't normally post on the blog on Tuesdays, but I have a bit of apologizing to do. Though we have no idea how or why, sometime prior to our Birthday Bash, the settings for the Art of Eloquence website inexplicably changed requiring all new customers setting up an account (trying to order for the first time) to be "approved" before they could place their order. The only customers who were able to purchase recently were those who had already set up their customer account (ordered) in the past.
We have since approved all new customer accounts and our webmaster has changed the setting back. All of you who had tried to order recently should now be able to go back into your account and order whatever your heart desires.
We sincerely apologize for any frustration several of you have had in trying to order recently, especially those trying to take advantage of our brand new $10 flat rate after the November 1st Birthday Bash. In the ten year history of Art of Eloquence, customer accounts have never had to be approved and we had no idea or indication that anything had changed. I am at a loss to understand why a company would want to have to approve a customer prior to ordering.
The good news is that those of you who encountered this problem prior to our 10th Birthday Bash sale going live, can now order at the new $10 rate for all Art of Eloquence studies for a limited time! All our homeschool curricula as well as all studies for adults on leadership, business, social communication and more are only $10 each for a limited time.
If you have any questions or issues, please email me jojo@artofeloquence.com.
My sincere apologies
I don't normally post on the blog on Tuesdays, but I have a bit of apologizing to do. Though we have no idea how or why, sometime prior to our Birthday Bash, the settings for the Art of Eloquence website inexplicably changed requiring all new customers setting up an account (trying to order for the first time) to be "approved" before they could place their order. The only customers who were able to purchase recently were those who had already set up their customer account (ordered) in the past.
We have since approved all new customer accounts and our webmaster has changed the setting back. All of you who had tried to order recently should now be able to go back into your account and order whatever your heart desires.
We sincerely apologize for any frustration several of you have had in trying to order recently, especially those trying to take advantage of our brand new $10 flat rate after the November 1st Birthday Bash. In the ten year history of Art of Eloquence, customer accounts have never had to be approved and we had no idea or indication that anything had changed. I am at a loss to understand why a company would want to have to approve a customer prior to ordering.
The good news is that those of you who encountered this problem prior to our 10th Birthday Bash sale going live, can now order at the new $10 rate for all Art of Eloquence studies for a limited time! All our homeschool curricula as well as all studies for adults on leadership, business, social communication and more are only $10 each for a limited time.
If you have any questions or issues, please email me jojo@artofeloquence.com.
6 comments
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Thank you for blogging. I did try to place an order and when I saw I had to be approved, I backed out of the whole thing and just gave up. Perhaps others did the same thing. Thank you for telling us.
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I’m so sorry, Sandra. So did many people and I don’t blame them. We never knew it was an issue until a few contacted us to let us know.
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Looks like Gundar (our not fave technogremlin) was on the loose again! Such a shame! AOE studies at full price are a bargain due to all the information they contain. Now folks can get them at that $10 special price. TIME TO STOCK, FOLKS!!!!!!!!!!!!!
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Yes, Gundar the Technology Gremlin was up to his old tricks. We have no idea how this happened, but we are just glad we were able to figure it out and set it right. Thanks for your kind comments. We do try to offer as much as possible in our studies.
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