I hope you have enjoyed this series on effective email. I’ve talked about the importance of choosing a good email address, your subject line, given you some tips for a more effective body of text in two parts. Last week, I talked about your signature line and some “Other Stuff” important for effective email and today I conclude my series No article series on effective email would be complete without a section on how to email customer service and get results! This is a very different kind of email and, as such, it requires a little different approach. Here are some tips: 1. Make sure you are emailing the correct department. If you are asking about an order, you probably...
I hope you've been enjoying my article series on effective emailing. So far I shared about the importance of choosing a good email address, your subject line and given you some tips for a more effective body of text in two parts. Monday, I talked about your signature line. Today I'd like to share some "Other Stuff" important for effective email and then I will conclude the series on Monday. Other Important Stuff About Sending emails: 1. When to reply Have you ever gotten an email that was just dripping with disdain or riddled with ridicule? Some emails don't warrant a reply. If it's too negative, opens a can of worms or you don't want to discuss that, why...
If you are just joining this article series, here is a quick recap. Email has become a common form of communication in recent years, but so much of it is misunderstood that there are more communication issues with this form than there are with all the other forms put together. So much of how we communicate face-to-face is received through body language, facial expression and tone of voice. This is all lost in an email where we have to rely only on the words we choose. So far I shared about the importance of choosing a good email address, your subject line and given you some tips for a more effective body of text in two parts. Today I'd like...
