Disturbing decline in any interest in communicating well

StormFor quite some time, studies have shown that there has been a significant decline in communication effectiveness.  College professors report an increase in papers with text speak, slang and poor grammar.  Employers have reported a serious lack of communication skill in their new hire candidates and that it’s one of the reasons employees are not promoted.

You and I notice it every day when we speak to people, and chat with them on social media.  Sometimes the lack of communication skill is so apparent we can hardly make out what the person is trying to tell us.

However, it’s not as much a lack of training as it is a lack of interest.  The bottom line is that most people today don’t feel communication is a subject that merits any attention.  Why?

1. Undivided attention is overrated.  Multitasking is a valued skill, but what isn’t generally taken into account is the fact that the less you concentrate on something, the less efficient you are at it.  While you may be able to cook dinner, do the laundry and listen to little Johnny’s story, you probably didn’t catch everything he said.

2. The empowerment movement has told us that we have the right to free speech.  What they have not mentioned is the responsibility we face for the way in which we deliver that speech.  The idea is that I have the right to say whatever I want, but you don’t the right to be offended.  However the opposite is also taught: I have the right to be offended by anything you say and you have to make it up to me.  It’s a curious and unrealistic way to live.

Unfortunately, this is exactly why so many struggle in relationships, marriages and friendships these days. Relationships are all about communication and very few seek to master it these days. I teach communication skills and for the last ten years there has been a decline both in the skills demonstrated and the interest in learning and applying them.  If you’ve found yourself on the receiving end of a misunderstanding, you know what I mean.

It’s time we, as a society, take back the responsibility for what we say and how we say it.  It’s time to learn to speak effectively and in grace.  It’s time to be proactive…because what’s at stake are our relationships!  If you don’t, I can promise you there’s a storm coming!  A miscommunication storm that will leave your relationships in its wake.

Check out ArtofEloquence.com and take your stand now!  We have studies for PreK through adults and for every communication situation from speech and debate to sharing your faith and social skills!

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Beware of What Sounds Good

These feel good sayings have become quite popular these days.  While they sound good, many of them just aren’t true-even if they are said by a famous and well-respected celebrity like Dr. Seuss.  Beware that you don’t fall for them, and worse yet, communicate as if they are true.

Take this one for example.  Not everything you feel needs to be said.  Those who matter to you may, indeed, mind how you say them even if they don’t mind what you say.  And those who mind may not matter to you, but they matter to God.

How we say things are often even more important than what we say.  How we communicate with each other is important to God. He cautions us about the use of our mouth, words, lips and tongues all throughout the Bible.

Let your speech be always with grace, seasoned with salt, that ye may know how ye ought to answer every man.” Colossians 4:6

My tip for this week: When you see quotes like these, make sure you read them…carefully before you accept them as truth and act accordingly.

NOTE: Don’t forget to submit your communication questions to jojo@artofeloquence.com for my monthly Ask JoJo section of my blog.  I’ll pick one question per month to answer right here on the blog!  You can ask anything related to communication skills from a tip on how not to be nervous making a speech to what games your kids can play that will help them hone their communication skills and even if your website or blog is clearly written!

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Nine Ways to Listen

Nine Ways to Listen
By JoJo Tabares

Listening is the most important communication skill.  It’s rule #1 in JoJo’s Communication Handbook.   Listening is so important because it allows us to understand our audience which aids us in tailoring our message to them.  Listening helps us know when someone has misunderstood us, is angry with us, or is confused.  Listening to others is a gift we give them as they have a chance to communicate what is important to them.

People have asked me HOW?  How do we listen, really listen to others?  What do we listen for?  Listening may sound easy, but it’s actually a very complicated skill and it’s essential for ANY relationship.  It could be an entire book because listening is more than just hearing the words and paying attention to someone as they speak.  I don’t have time to discuss all the nuances of listening in this blog post, but here are nine ways to listen that will help you build closer relationships with friends, family and coworkers.

1. Words

The first thing we need to listen for are the words.  A speaker’s word choice tells us something about where they are coming from in a conversation.  Did Patty just say she despised eggplant?  That’s a much stronger form of vegetable discrimination than if she had said she didn’t like them.

What words could Patty have used?  What does her word choice say about Patty, about eggplant, about the conditions in which she was eating them?

2. Connotation

What connotation is attached to the words Patty used?  If Patty says her grandmother is senile, her grandmother’s condition may be more of a clinical description than if she had said she was forgetful.  It may warrant a concerned question as to her grandmother’s health. In fact, Patty may be waiting for you to care enough to ask so she can talk about her feelings she’s kept bottled up.

3. Omitted Words

You can tell a great deal about someone by listening to the words they use, but also by the words they don’t use.  What words did Patty omit from her conversation about her grandmother?  If you listen closely (called active listening), you may have noticed that Patty described all the symptoms of Alzheimer’s without ever saying the word.  It may mean that Patty is so afraid for her grandmother that she can’t even bring herself to utter the word.  Sometimes a big hug is in order for people under such stress.  Clues like these can help us find what our friends need in times of great distress.

4. Tone of Voice

If you noticed that Patty had a note of sarcasm in her voice when she said her grandmother was senile, you could infer that she was simply making a joke.  Understanding which comments are meant to be humorous and which ones are not, can be the difference between a close friendship and a conflict.

5. Body Language

As Patty describes her grandmother’s sweet nature and her feelings the last time she saw her, you may notice her body language is focused inward.  Patty may not have said anything at all that would indicate that her grandmother is ill, but you may be able to gain an understanding that Patty is in pain about something her grandmother is currently experiencing.  Simply asking how she is might give Patty the opening she longs for to discuss her pain with a good friend.

6. Gestures

Similarly, gestures can give you the same kind of information.  If Patty’s body isn’t slumped over, perhaps she is wringing her hands or fiddling with her dress.  These may be an indication that she is stressed and in need of a good friend’s shoulder.

7. Pauses

Sometimes when people are upset about something, they pause in the middle of a statement due to stress, because they don’t know how to say what they need or want to or because they are about to reveal something they don’t want to. All of those things can give you clues into how Patty is feeling or what she might be trying (or trying NOT) to say.

8. World View

Sometimes we can discern someone’s view on a particular topic by the words or examples they use.  This can be a tremendous help in tailoring our message or our comfort to their needs.  For example, if Patty uses the word “institution” while discussing  where her grandmother may need to go, she may have a dim view of all locations that help the elderly cope with health issues.  On the other hand, it may be just the view she holds of this facility.  That might be important if you hope to help Patty discuss her feelings and help her decide what options she and her grandmother have.

9. Eye Contact

The eyes are the windows to the soul.  You can tell a great deal about a person or situation in which someone either makes or avoids eye contact.  If Patty is avoiding eye contact with you as she is talking about her grandmother, she may be feeling afriad of what you might think of her for considering putting her grandmother in an institution.  If her brother avoids making eye contact as he is discussing grandma’s jewels that are currently missing from the house, he might be trying to hide the fact that he took them.

These are some of the things you need to pay attention to, listen for, as you communicate with others so you are able to discern more from your conversation.  This will allow you further understanding and insight in order that you may be of more help and support to those you are with.  As I said, how you do that can be a little complicated. If you’d like to learn more about how to be a good listener, I share these lessons in depth (and for various situations) in several of my studies including: Know Your Audience, Say What You Mean: Defending the Faith, Say What You Mean: Avoiding, Reducing and Resolving Conflicts, Say What You Mean: Overcoming Social Anxiety.  If you click on the links and scroll to the bottom of each product page, you’ll find a free sample lesson you can download.

 

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

 

 

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What is Communication?

Communication is a word you’ve probably heard since you were young, but I’ll bet you can’t define it.  Some people think communication is talking, conversation, making a speech or persuading someone of something.  Others think it’s manners, etiquette or social graces.

Merriam Webster defines communication as “an act or instance of transmitting,” “information transmitted or conveyed,” “a verbal or written message,” “exchange of information,” “personal rapport,” or their most comprehensive definition, “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.”

Wikipedia has one of the most complete definitions of communication I have ever seen:

Communication is the activity of conveying information. Communication has been derived from the Latin word “communis”, meaning to share. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender’s intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender.

I know I was subtle by putting it in bold, purple letters, but didja catch that last part?  I’d go one step further.  Effective communication is complete when the receiver has understood the message of the sender, the way in which the sender had intended!

True communication, effective communication requires that the listener understands the sender’s message in the spirit it was intended or the message is skewed, misunderstood and the relationship between the sender and receiver has changed or is damaged in some way.

Everyone talks, but not everyone truly communicates.  Everyone gets a message across, but not everyone has the ability to relate his message so effectively that his listener understands his message as it was intended.   Anyone can lecture, but not everyone can truly teach, enlighten.  Manners will only get you so far in a relationship.  A speech will not endear you to your neighbor.  A presentation will not help you resolve a conflict with your brother.  Social graces will not persuade a nation to elect the right candidate.  Etiquette cannot help you share your faith.  And the communication skills required for each of these activities are different.

Everyone learns to talk.  Very few learn to communicate effectively.  It isn’t because it’s a set of skills only important for lawyers and politicians.  It’s because society fully understands when communication is done badly, but does not understand that the reason behind the conflicts, divorce, lost job opportunities, and failed businesses is most often an inability to effectively express the vision.

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

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Should your child be on FB? Part 1

Some say Facebook is a blessing allowing you easily to keep in touch with friends and family, meet like-minded people, help you find a job or even market your business.  Others say Facebook is a waste of time and, too easily, an invasion of your privacy.   I say Facebook is a tool, a communication tool, much like email, the cell phone and your mouth.  What you get out of it often depends upon your input, expectations and most of all, how you use it.

But is it a good idea for your children?  In this article I’m going to share the benefits and drawbacks of allowing your children to have a Facebook account.  Due to the length of this article, I am going to break it down into two parts.  In this first part, I’ll cover the benefits of allowing your child to have a Facebook account.  Next Monday, I’ll post part two in which I’ll discuss the drawbacks.  You may be quite surprised at what I have to share on both sides of the issue!

One of the benefits of allowing your son or daughter to have a Facebook account is that it is a fantastic way to hone his  communication skills.  By interacting with friends and family on Facebook, your child will learn to tailor his message to each individual as he posts comments on Grandma’s wall or to little Jimmy who moved away last month.  He’ll also gain description skills that communicating via the phone or in person would not afford him.  Body language, facial expressions and tone of voice are absent from Facebook posts.  It becomes necessary for Bobby to effectively describe the school project he had to do for history class instead of just show it to Jimmy.  Facebook, if used in this manner can help increase his writing skills, especially if Bobby utilizes the Notes feature in order to write up his views expressed in his paper on Abortion.  There are many examples of communication lessons to be learned by allowing your son or daughter to express themselves in writing on Facebook.  These are but a few.

A second benefit of allowing your son or daughter to have a Facebook account is in increasing his expertise when interacting with folks of different beliefs and cultures.  I’ll talk about the warnings of allowing your young children to get on or friend people he doesn’t know in part two, but let’s assume Bobby is 16 and has relatives in other states or countries.  What a wonderful opportunity to learn about their culture and experiences!  He’ll learn how other cultures see the world, how they live and may even see pictures recently taken of the Liberty Bell, or the Washington Monument or Big Ben!

An additional advantage is that your child will learn how communication works in the technological age they live in and will work in.  Many companies are now hiring people to man Twitter and Facebook accounts in order to help customers who post they are having trouble with their company or product.  I’ve had a very large company contact me via the social networking sites after I posted that I was having a hard time with one of their products.  He helped me solve the problem!  While your son may not be hired to do this, he will very likely need to understand the inner workings of communication in the technological age.  In addition, Facebook has been used to catch criminals, to find a job, to recover a child during an Amber Alert and to ask for help or prayer with some serious matters.  Facebook is not only the wave of the future, it is a most efficient way to disseminate information and get feedback!

Facebook is also a great way to stay in touch with family around the country build relationships with them and friends who moved away.  I mentioned this earlier, but this may be the only way Bobby can have much of a relationship with his brother who is deployed or his grandmother who is back east.  I have found Facebook to be a blessing in staying connected with my daughter while she has been 1800 miles away at college, when she was half way around the world as a Russian exchange student for a semester and when she was on a missions trip in Israel for two weeks!

Finally, Facebook is a fabulous start to overcoming shyness.  Shy people are more likely to make friends or talk to friends if they can do so without having to be intimidated face-to-face.  This can help build their confidence and self esteem enabling them to transition from online communication to in person conversations.

As you can see, Facebook is simply a tool.  Used correctly, it can enhance your child’s communication skills and friendships.  However, there are also some dangers.  I’ll talk about them next week.

Can you think of any other benefits of allowing your (age appropriate) child to have a Facebook account?  Share your stories and experiences with my readers!

 

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What communication skills do students need?

What communication skills do students need these days? Whether your student is in a public school, co op classes or homeschooled, he or she will eventually graduate. Come learn why communication skills are increasingly important for learning, college prep, college classrooms and for life in the ‘real’ world.

This month, my daughter, Kelsey,  joins me to share her communication experiences as a homeschool graduate, a college senior and a world traveler!

Seminar Date/Time: Today, Wednesday, Aug. 10 8am PST/11am EST

To Join us Onlinehttp://www.talkshoe.com/tc/19736

To Join us Via Phone: Phone Number: (724) 444-7444 Call ID: 19736

The Talk Shoe audio will be available after the live show!

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Influence of Texting on Communication Skills

Communication FUNdamentals continues its celebration of Effective Communication Month!  Last week we looked at the history of communication technology.  Today, I’d like to talk about how that change in communication can affect the quality of our communication.

The Influence of Texting on Effective Communication Skills

By JoJo Tabares

 

“Nd U 2 gt rpt 2me by fri5. Bob”

Can you imagine receiving this email from a high level manager at a major corporation?  What would you think of the company who sent this to you, their customer?  If you think this is a an exaggeration, guess again!    Many researchers believe that texting and email have contributed to the drastic decrease in effective communication skills of this generation.  In this article, I am going to cover how texting and email have caused our skills to deteriorate even in the corporate world, how laziness has helped to increase miscommunication, how the impersonal nature of technological communication has increased rudeness and aggression, and hampered our friendships and other social skills.  Lastly, I’m going to share some tips that will help you and your children avoid these pitfalls increasing your chances of success in your personal and professional life.

1. Bad Communication Skills Even in Corporate America:
“Communication is all anyone ever gets paid for ultimately…and if you cannot effectively communicate, you will pay…not get paid!” -Doug Firebaugh

According to a 2005 article in the Pittsburg Post Gazette, employers are complaining about communication skills. Bosses say the biggest failing among college graduates/job applicants is the inability to speak and write effectively.  Communication skills now top the list of qualities employers seek because these are qualities they cannot teach in their two week new-hire training sessions. But these qualities are consistently at the bottom of the list perspective employees possess at the interview.  According to the National Association of Colleges and Employers, good communication skills were what employers said was most lacking in college job candidates.

Debra Vargulish is a training administrator at the Latrobe-based global tooling company who recruits on college campuses for Kennametal Inc.  She reported that the students she meets are often inarticulate and shy, “They seem to be way better at using technology than older people. It’s actually the content that is missing.  A lot of them don’t know what to say at all, and that’s not good.”

In my lifetime, technology has been nothing short of amazing!  It has had some incredibly powerful influences on our ability to communicate.  We are able to communicate with almost anyone around the world at the stroke of a key.  We can find information in a nano second. Email and texting allow us convenient access to our friends on our schedule, give us a simple way to connect and pass along vital information, and help family and friends remain close even though they are hundreds of miles apart.  However, texting and email has also been cited as a reason communication skills have deteriorated in recent years.  The use of email shorthand is one of the reasons stated.  According to a recent study, 25% have used emoticons in their school writing; 50% have used informal punctuation and grammar; 38% have used text shortcuts such as “LOL” meaning “laugh out loud”.

“The right to be heard does not automatically include the right to be taken seriously.” -Hubert H. Humphrey 

In a recent Harris Interactive and Teenage Research Unlimited survey, researchers found that instant messaging keeps families interconnected online, but can also lead to fewer in-person meetings, outings and less time actually talking. He said the data collected showed communicating online can be overused and is beginning to replace real-life relationships with virtual ones.

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” -Lee Iacocca

2. People are getting lazy with info and not used to checking things out or thinking things through:

With so much information (and misinformation) a click away, many no longer do their due diligence to make sure they are passing along information that is accurate.  Passing along misinformation can not only create a panic where none need exist but it can also destroy your credibility.  I’ve seen large Facebook groups predicated on an untruth.  When the group leaders find out their cause is invalid their group members have a hard time trusting them with any other information.

Laziness causes poor attention spans and writing skills as well.  A recent story in the New York Times about the negative effects of text messaging reported statistics from the Nielsen Company showing teenagers in the United States averaged about 80 text messages per day in the fourth quarter of 2008.  Text messages allow teenagers to communicate in places where cell phones are not allowed, primarily school. It’s fairly easy to hide a cell phone and text, and texting teenagers aren’t focusing on the lesson and a decreased attention span ensues.  According to the University of Alabama computers and applied Technology Program 2009, “Technology Education: A Series of Case Studies,” Mrs. Diego’s 9th grade English student papers are fraught with short, choppy sentences that give no depth.

Further, many teens spend so much time texting, they are not aware of the proper uses of words or phrases and are not used to thinking things through.  Here’s something I heard in the park the other day.  A 14 y/o girl told her 4 y/o step sister, “Your soon-to-be father-in-law is on a plane right now.”  As I listened to the conversation that followed where the older girl repeatedly used this term, it appeared that the 14 y/o was probably talking about her father who was going to adopt her step sister.

3. Increase in Rudeness and aggression:

According to Christina Durano, “Social Skills Impeded by Technology,” DailySkiff.com, “Not only do electronics hinder the development of our interpersonal communication skills, but they can also be just plain rude. Sometimes I want to grab the phone out of someone’s hands and throw it on the ground so they actually look at me during our conversation. It’s not that I think I’m so high and mighty that I actually deserve people’s attention; it’s just that there are some basic rights everyone deserves – one of which is the right to have a two-way conversation.”

Have you noticed how inconsiderate some movie goers are lately?  You can’t step into a movie theater anymore without encountering a sea of cell phones backlit as their owners thumb their way through endless online games or beep-ridden text messaging.  And don’t get me started on the increased aggression on forums, Yahoo groups and chats due to the anonymity of the faceless, impersonal connections made online.  People feel justified in expressing anger and voicing disrespect because they don’t have to look their victims in the eye when they communicate it.

4. Hampering Friendships and social skills
There are severe disadvantages to the influence of technology on interpersonal communication.  In our zest to connect with people all over the globe, we often neglect our own neighbors.  Togetherness is being neglected in contradiction to the basic survival instinctual behaviors. People won’t see any need to be more physically interactive.  Already it is possible to perform major activities without physical interaction — it’s even possible to exercise or engage in sporting activities with a virtual competitor.

Because of the increase in text messaging and email, some experts like Rick Pukis, an Associate Professor of Communications at Augusta State University, say texting could be affecting the way we interact.

“Text messaging has made us a very impersonal society today. They’re not communicating, not using any facial expressions, like smiling so when they get back into a situation where they’re talking to someone, they don’t smile,” said Pukis.

“Someone can whip one out in thirty seconds and they’re like, ‘Ahh, I took care of this, I communicated. You didn’t really communicate, you just shot out a one line sentence over to me and didn’t really convey any thoughts,” said Pukis.

My niece recently attended a friend’s birthday party and found herself in the middle of a texting marathon.  Each girl, cell phone in hand, was texting the boys who were not present at the party and each other even though they were in the room with each other for several hours!

5. What to do?

In order for you and your family to avoid these pitfalls which can result in a serious lack of effective communication skills that can hamper your personal and professional success in life, I recommend you don’t overlook studying communication skills.  Art of Eloquence has a wealth of information on our site dedicated to your success.

The Lord tells us in Proverbs 25:11, “A word aptly spoken is like apples of gold in settings of silver.” And remember that, “The single biggest problem in communication is the illusion that it has taken place.” -George Bernard Shaw

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

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Mona Tone

This week’s Friday Funny is brought to you by the word “monotone” and the number of times I had to record this to get it to sound that way!

This is an audio recording of Mona Tone demonstrating the need for vocal variety in your speech. Take it away Mona!

This has been a Communication FUNdamental!  If this had been an actual communication emergency, you would have been directed to the Art of Eloquence website where you could learn more communication skills the creative and fun way!

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Email Poll

Email is the number one preferred method of communication these days, but is our email communication effective?  What renders it ineffective?  What could strengthen it and make it more persuasive?  When would it be best to just pick up the phone?  These are the issues I’m going to be covering in a new article series I’m writing exclusively for my newsletter subscribers over the next several months.  If you are not currently receiving our newsletter, you can subscribe here.

It started with this month’s newsletter article and continued with a discussion I had with my dad last week, but I believe most of the misunderstandings now take place over the internet.  Email, texting, social media and Yahoo groups are immensely popular ways to communicate these days.  As of February of this year, Facebook alone has 175 million people logging in each day (according to Facebook COO, Sheryl Sandberg).  Studies show that only 7% of face-to-face communication is made up of the words we use.  The rest is in our body language, facial expressions, tone of voice, etc.  This means that most of our communication with each other now takes place devoid of 93% of what makes up communication in a face-to-face conversation.

Apparently all our texting habits and email shortcuts are having an ill effect on our communication skills.  A study done in 2005 by the Journal of Employment Counseling revealed, “Employers said students needed stronger writing skills; more training on professional uses of e-mail; and additional education regarding self-expression, impression management, and avoidance of slang.”

This brings me to my discussion with my dad last week.  How much does society’s lack of effective email communication skills contribute to misunderstandings and hurt feelings? Does a person’s poor grammar, spelling, lack of punctuation, overuse of abbreviations and general lack of communication skills over email present an image such that what he says isn’t taken seriously?  And if so, in which situations is that most detrimental?

According to research, our general lack of effective communication skills combined with our reliance on technology instead of face-to-face communication is a huge societal problem.  I thought I’d conduct a little unscientific poll to see what my readers think about this issue. Would you mind answering 3 questions for me and passing this link along to those you know?  I’d love to get as many responses to this as I can before I begin my article series on email.

As the two men from Bartles and James used to say, “Thanks again for your support!”

1. Would you be less likely to be persuaded of something if it were presented by someone whose email or post was riddled with spelling and grammatical errors or who used words incorrectly?

2. Would you be less likely to consider someone’s business proposal seriously if it came in the form of a poorly written email?

3. Would you be inclined to think someone is less intelligent if his email contained multiple errors that were obviously not just typos? (using an incorrect word, repeated spelling errors, bad grammar, etc.)

BONUS QUESTION:  Do you have any email pet peeves?

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Are you an author or want to be?

Authors just need to know how to write, right?  Well, actually writing is a business just like any other.  It requires various skills including communication skills.  An author needs to be part of the marketing process even if he or she has a publisher: book signings, selling his next novel to the publisher.  And an author needs to know how to be a great guest on a radio or tv show!

My friend Felice Gerwitz over at Media Angels is hosting a series of seminars for authors on the various skills needed to be a successful author these days.  I’ll be teaching about the communication skills an author needs on Thursday, April 15th at 8am PST/11am EST.   Her seminar on 10 Things Authors Must Know starts at 12:30pm EST that day!

This series will become an audio series for sale on her site, but 12 people may be lucky enough to make it into the live recording for free!  That’s how many are able to be at the live events.  Click here to read more details of how to join in the live show!

It’ll be a great opportunity for authors!  See you there!

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