How NOT to Communicate w/your Thermostat

I must look at the world through funny nose and glasses because my life is just funny.  Two weeks ago, as some of you know, my dd and I were baking brownies when, instead of smelling our delicious treat, we smelled burning plastic which we eventually learned was our AC going out.

So a week later my dd and I found ourselves baking brownies again.  It was the same day of the week at the same time.  I even had the same number of eggs left in the egg carton.  We called my dad, who had helped us out the week prior, to put him on alert to be on stand by. LOL  If you’re thinking we didn’t, WE DID!  Well, we baked and determined conclusively through our little re-creation and scientific experiment that baking brownies does not, in fact, cause your AC to die.

However, the morning after said scientific experiment, my dh came running in upset that the AC wasn’t turning on.  It gets hot in our bathroom when you’re taking a shower so he always lowers the AC to blow extra cold until he’s done getting dressed.  Well this morning, AC was not responding.

Apparently he asked him nicely, turned him on and off, put the fan on auto and then on, but AC just wasn’t having any of that.  As he finished getting dressed for work, I decided to investigate.  I’m a homeschool mom and this was a science project.  Come on dear, let’s see why AC isn’t listening to your father.

Sure enough AC was set for 78 degrees and it was 82 in the house.  Looking around at the thermostat for a minute revealed why.  In my dh’s haste, he must have pushed one button he hadn’t planned on.  Yes, it said HEAT instead of COOL.

My dh is very intelligent but without his glasses I guess HEAT looks an awful lot like COOL.  I couldn’t wait to bring to his attention how NOT to communicate with your thermostat.    I’ll never let him live this down.  I think it beats my getting lost backing out of my own driveway.  What do you think?

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What does "pushed back" & "next week" REALLY mean?

I subscribe to The Word Guy from ArcaMax.com.  Last week he was talking about how there is a problem with communication when you talk about moving a meeting time.  Some say they moved the meeting back when they mean back in time and some say it when they mean they moved the meeting back, meaning for a later date.   So to ensure that your listeners understand how you mean it, The Word Guy suggests that you just say that the meeting will be held a month later (or earlier).  With so much miscommunication, I suggest you clarify it even further by saying, THE MEETING IS AT 8AM ON FRIDAY JUNE 3, 2011.  ;D

There’s a similar problem with saying “next week” or “next Thursday.”  It’s Tuesday afternoon and you’re talking to your friend who says,  “Come over next Thursday and bring the kids.”  Does she mean to invite you for not this coming Thursday, but the following Thursday?  Or does she really mean next?  The very next Thursday is two days from now.  But isn’t it odd for someone to call two days from now “next Thursday?”  Wouldn’t she simply say, “Come over on Thursday?”  So perhaps she means the following Thursday.

So you say something brilliant like, “You mean next Thursday?”  And she wonders if you mean this Thursday or the following Thursday so she says, “Well, this next Thursday.”  And you still don’t know what Thursday she’s talking about.

You: “So this Thursday?”

Her: “No next Thursday.”

You: “The following Thursday, then?”

Her: “Yes, well, the Thursday after this next Thursday.”

You: “So it is the following Thursday.”

“COME OVER AT NOON ON THURSDAY, JULY 29TH, IN THE YEAR OF OUR LORD 2010. ”

Have you ever had a frustrating conversation where you weren’t sure when the meeting was?  Come share!

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Lucy & Ricky: English Problems

This is one of the most hilarious I Love Lucy episodes where they discuss communication.  It’s about how difficult the English language is, especially in comparison to Spanish.  I can relate as I’m a red head married to a Spanish speaking man myself.  Check this out and have a giggle on us!

For more Communication FUN, check out Art of Eloquence.com!

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Automated Audrey

Real Rhonda vs Automated Audrey…

The world is going virtual and there’s not much we can do about it, but is it a good thing?  I recently read an article which made it appear that it is and that it’s what people want.  A recent study they cited said:

“Actually, what customers prefer is self-reliance. A recent Forrester Report showed that only 28 percent of U.S. online consumers ‘prefer to contact companies via telephone or e-mail rather than using a company’s website to get answers to their questions.’ And we feel certain that, as younger generations turn into a larger segment of the market, they are going to drive upward the percentage of people disinclined to interact with humans for assistance.”

I see a few problems with this finding and wonder how you all see it where you’re from.  Here’s what I see:

First,this says that only 28% of online customers prefer to contact companies via phone or email.  What about all the other customers who are relegated to calling an 800 number answered by Automated Audrey who prompts them to state the problem in a feeble attempt to rout their call to the proper department?  How many times have YOU been on hold for twenty minutes where you were told for the third time you weren’t in the right department even if you pushed the proper button…TWICE?   It’s happened to me more times than I care to remember.

Then it goes on to talk about how young people are increasingly disinclined to talk to a live person.  I think that is probably true, however mostly because they are more accustomed to technology (an over abundance of texting) and to some degree because the average young person really doesn’t know how to talk to human beings!  Part of the problem stems from the low rate of effective communicators out there anymore.  Very few schools teach communication skills, public speaking maybe, but not general communication skills.

Next, while customers may prefer self-reliance, how much of it is really available to them on a website?  Many websites I visit aren’t easy to navigate, are not well-written or intuitive and don’t answer the particular questions I have.

Wondering if I’m just an old fuddy duddy, I asked my 20 year old daughter (Text Ninja and Google Wizard) for her opinion on this topic and she said she often gets frustrated by Automated Audrey mostly because she doesn’t ever seem to have the answer to her specific issue programmed in to her databanks.  She says if she was able to find the answer to her query without calling, she wouldn’t need to ask the question.

So what say you out there in blogland?

* Do you prefer to call or find the answer for yourself on the company website?

* Do you often get frustrated with Automated Audrey and long for a Real Rhonda or at least a Breathing Betty?

* What’s your experience?

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WhatChaOttaKnow about Antidisestablishmentarianism

Love these guys!  Well, one guy is behind the camera.  Here, again, is What You Ought to Know with Antidisestablishmentarianism:

For more fun with communication skills, visit Art of Eloquence.com!

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First Ten JoJoisms

Some of you who are following me on Twitter or are friends with me on Facebook know that I’ve been posting, what I call JoJoisms for the past several weeks.  JoJoisms are my observations about life.  They use language in a fun way as to reveal life’s sometimes hard truths in a humor-filled way.  Thought I’d post some of them here for Friday Funnies.  Here are the first ten.

JoJoism #1 No matter how many bobby pins you own, you always need two more.

JoJoism#2 Dusting is futile. Not dusting is…not so good either!

JoJoism#3 Ironing isn’t futile.  It’s an arm exercise.

JoJoism#4 Insomnia is God’s way of allowing you to get more done in a day.

JoJoism#5 Trying to be profound is like bringing your car to the mechanic.  It only happens when nobody’s looking.

JoJoism#6 I AM tall.  It’s just that the rest of you are Venti.

JoJoism#7 Midlife Crisis is having to reconcile gray hair and pimples.

JoJoism#8 Getting old’s not so bad.  The cold you feel from hypothyroidism is neutralized by the hot flashes from Menopause.

JoJoism#9 Just when your brain is old enough to house some useful information, your mind forgets where it’s stored!

JoJoism#10 It’s Friday. Do you know where you’re week went?

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JoJoisms: Revealing Life’s Truths…As I Think of ’em! Watch for my stand up comedy coming to a YouTube channel near you!  Remember my motto…though: “All my life I wanted to be a stand up comedian, but I’m getting older now so I’m doing it sitting down.” -JoJo Tabares

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Most Interesting Man in the World

I don’t drink, but I adore these Dos Equis commercials because of the word play.  This is The Most Interesting Man in the World.  Enjoy!

For more fun with communication, visit Art of Eloquence.com!

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Public officials w/Foot in Mouth Disease

My little character, FIMM (Foot in Mouth Man) is funny, but when you have politicians trying to set policy, you need to expect a bit more care when they speak. After all, they are using these facts or arguments in order to pass laws that affect the American people.

Unfortunately, there is an epidemic of Foot in Mouth Disease among our public officials these days.  Some of them simply don’t think before they speak and others just don’t seem to have a firm grasp of the facts.

Here is Democrat, Peggy West, Milwaukee County Supervisor sharing her thoughts on the Arizona immigration issue.  Um…Ms. West.  You might want to look at that map again.

Here is Democrat, Paul Kanjorski, Congressman from Pennsylvania.  Notice the reaction of the woman behind him.  Rep. Kanjorski, you didn’t really mean to say that minorities are “defective” and not average, good, American people, did you?  [Warning for those with young kids. He does use one word you may not want your children to hear…or repeat.]

Any time you are making a speech, especially if it is in front of a camera, it’s vital that you have a firm grasp of the issues and think about the words you use before you utter them.  Once spoken, words take on a life of their own, but on camera, they live on forever on YouTube.

Credibility and sincerity are an important part of getting your point across.  That’s why Art of Eloquence provides so many communication studies for all ages and all communication situations.  How you communicate is of utmost importance if you really want to say what you mean.

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Me, Myself and I

Another great video from “What You Ought to Know” called Me, Myself and I…

For more fun with communication skills, visit Art of Eloquence online!

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Yes, Virginia, there are dumb homeschool questions!

This is the 7th and final article in my homeschool series, “A Question of Homeschooling.”  Over the last several weeks, I’ve covered some important issues and questions about homeschooling.  You’ve heard it said that no question is a dumb question, but I don’t subscribe to that theory.  Some questions, though you may stretch their meaning to include something that really isn’t being asked, are indeed DUMB questions.

As I said in my first article, I have been homeschooling for over 10 years.  In that time I have had people ask me some valid, pertinent, and important questions about homeschooling. I have had folks express their reservations about homeschooling.  Hey, I had them too!  And I have had people ask the dumbest questions about homeschooling as well.  Here are a few:

1. Do you KNOW anything?

I covered this one here, but thought I’d bring it back as it really is a dumb question to ask of anyone.  Would anyone, ANYONE, think to ask a public schooled student this question–even if he attends a rather poorly rated public school?  Anyone?  Beuller?  Beuller?

I know some will say that they are simply asking if a homeschooled student really learns as much with mom at the helm than with an unbiased third party.  However, since studies show that most homeschoolers are rated academically higher than most public schooled students (and even higher than most private schooled students), this question really isn’t a valid one.  And in the cases where it might be a valid issue, it is a really DUMB way to ask, especially when speaking directly to a child.

2. Aren’t homeschoolers all weird?

And before you say nobody would ever ask something this rude, let me just say I’ve heard this one first hand!!  No, Mildred.  Not all homeschoolers wear 1800’s bonnets and lock their kids in a closet until they memorize their Latin roots.  And we don’t all wear denim jumpers and forbid smiling.  While many homeschoolers tend to hold conservative values, we also tend to be independent thinkers and come in many shapes and sizes.

3. What about all the homeschoolers who don’t teach their kids anything?

I’ve run into hundreds of homeschoolers in the last ten years from all over the world and I’ve never met a homeschooling parent who doesn’t take her children’s education seriously.  I’m not saying every homeschool parent is like this, but it certainly isn’t a widespread problem!  It’s so much easier to leave a child’s education in the hands of others than to take on the challenging task of doing it yourself.

And the folks who ask this question of homeschoolers don’t seem to wonder if the kids in public schools are really learning anything despite the statistics that show a percentage of public school children who are consistently passed to the next grade level without grasping the concepts of the past year.

4. Where do you go to homeschool?

Ok this one just floored me.  I mean, it’s called HOMEschool.  But, yes, I was asked where my daughter went to homeschool.  And I had a difficult time convincing the person who asked that she was, in fact, schooled at HOME!

5. Aren’t you afraid your kids won’t learn how to deal with bullies?

Yes, indeed, this question has come up and, yes, he was serious!

6. But how will your kids learn how to wait in line?

While I was never asked this question, I do know people who have been asked.  I wasn’t aware that this was a skill or that it was the function of public school to teach.  And…I guess the grocery store, department stores, Disneyland, Motor Vehicle Department, doctor’s office, and pizzeria’s don’t count.

7.  When will they talk to people?

I suppose that if you think homeschoolers are locked in their room all day studying for Spelling Bees, you aren’t considering all the family time, sibling conversations, homeschool co ops, extra curricular activities, church events, community involvement, and Spelling Bees where the contestants are required to actually speak their answers, sometimes ask questions for clarification and perhaps speak with other contestants along the way.

8. How will they ever find a husband?

Do most girls find their husbands in public school?

9. How will they learn that there are different people in the world?

Um…perhaps from talking with neighbors, relatives, reading about other countries and cultures, watching TV, listening to the news…

10. What happens when they get into the real world?

Is public school the real world?  Is college?  Is your home the real world?  Is your neighbor’s home the real world?  What is the real world, really?  As children grow up, their lives change.  That’s part of life in the real world.  And so it is for adults when they get married, change jobs, get a promotion, move to another home, become disabled, overcome a disability, have a child…  It’s all real, it just may be different than the real world you have experienced.

So yes, Virginia, there are dumb homeschooling questions.  And there are probably more where these came from.  If you’ve been asked a silly question about homeschooling, please share it and tell us how you answered it.

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula, including Say What You Mean Defending the Faith.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

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