Communication Skills in the News: Newt Gingrich

Last week I highlighted Herman Cain’s speech directly answering the questions about the unfounded allegations of sexual misconduct.  While I admire the skills of Herman Cain as a speaker, Newt Gingrich is an excellent debater.

Gingrich’s vast experience and historical knowledge serves him well, but his ability to share that knowledge in a way that gets directly to the heart of the matter is simply masterful.

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Gingrich Lectures combative debate moderator on rules of war 

Newt Gingrich also has some baggage to overcome during the coming election, but his ability to speak directly and hold his own when asked the difficult and the “Gotcha” questions is far above any of the other Rebuplican candidates.

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When to be “Specifically General”

On Monday, I talked about the need to be specific, even oddly specific.  Today, I’d like to talk about when it’s necessary to be “specifically general.”  While being specific can help you avoid confusion and frustration, being general has the advantage of not ruffling feathers and allowing you not to discuss personal issues if you don’t want to.

1. Say you get a phone call from a distant relative asking you to fill her in on all the details of a personal family matter.  She is not directly involved and is just being nosy.  You don’t want to give her any details, but you feel trapped as she has you on the phone.  What do you do?  There is no law that says you have to answer every question you are asked!  You could simply tell her you don’t want to discuss it.  You could ignore her question and move on to a more neutral topic.  OR…you could be specifically general.  You could tell her that it’s going as well as can be expected.  You can, then, feel free to change the subject or tell her you were in the middle of something (whatever it was you were doing before she called) and you don’t have much time to talk.

2. Facebook may not be the place to discuss personal issues so when someone posts on your wall and asks you something rather personal, what do you do?  Again, just because someone asks you something doesn’t mean you have to answer.  You could delete the post if you think it might open up a can of worms you don’t want to deal with in a rather public forum like Facebook.  You could reply to the question on the phone or in a direct message to the person who asked.  Or you could post a reply that is specifically general.  If Sally comments that she loves your new sweater and asks how your business did last year, you can reply only to the first part of her comment.  “Thanks!  My dd got it for me for Christmas.”  and you could add, “We did well, thanks!”

3. Aunt Martha doesn’t believe in homeschooling.  She asks how your son did this week with math.  Normally, he does well, but last week he had a big problem understanding fractions.  Instead of opening up a can of worms giving her the details of little Johnny’s frustrating week with halves and eighths, you could just tell her, “He just finished studying fractions this week.”

4. When leading a meeting or teaching a homeschool child there can sometimes come an obscure question that takes your conversation off track.  Just because someone asks a question that might be a good topic of discussion, doesn’t mean now is the time to digress.   It’s not rude to say, “That’s a great question, but we really don’t have time to go into that right now.  Let’s discuss it tomorrow.”

As you can see, being specifically general has its advantages as does being oddly specific.  Each according to its purpose for the communication at hand.  Got any stories about being oddly specific or specifically general you’d like to share?

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Ten Terrific Tips for a Less Trying Tongue

“Be not careless in deeds, nor confused in words, nor rambling in thought.” -Marcus Aelius Aurelius

When we communicate in a confusing way we create uncertainty, hesitation, misunderstanding and offense.  What follows can be hurt feelings, anger and even a dissolution of relationships.  However, being more clear and precise in our speech just takes a little training.  Here are just a few very simple tips for speaking more clearly. In other words…Ten Terrific Tips for a less Trying Tongue.

1. Put Yourself in Your Audience’s Shoes

Trust me.  They won’t mind sharing!  Think about the people to whom you are speaking.  What would they expect?  What might they already know about what you are about to share?  What might they need explained?  What examples would be appropriate, fun, expected, offensive, confusing?

2. Understand their Knowledge of the Topic

Mind reading is an admirable skill, but it doesn’t take magic.  God gives us powers of discernment in order that we use them to help us identify and relate to others.  If you know that Uncle Mortimer doesn’t have a background in computers, you might anticipate that he’d need a wee bit more explanation when you advise him of how to program his Outlook Calendar.

3. Anticipate Questions they Might Have

If Uncle Mortimer doesn’t have a great deal of knowledge about computers, he might not even know what questions he should ask in order for you to help him with his Outlook Calendar.  Since you understand how Outlook works, it would be helpful to Uncle Mortimer (and less time consuming for the conversation) if you anticipated what questions he might have as you instruct him.

4. Splain

For those of you not familiar with Ricky Ricardo, that translates “Explain.”  You may need to explain things you never thought you’d need to depending upon the person(s) you are speaking with and their familiarity with the topic.  Sometimes a simple background before you begin will clear things up immensely.

5. Be brief

When things are complicated, it’s best to be as brief as possible to avoid overwhelming your audience with too much information.  Too much information on a topic someone is completely unfamiliar with can cause confusion even if you explain it well.

6. Don’t Use Technical Terms

One of the fastest ways to confuse someone who has no background in a topic is to use jargon and technical terms.  While you may need to educate him on a term here and there in order to get Uncle Mortimer to find the link you’re talking about, don’t confuse him with additional technical terms that would be more clear if stated using a word he is already familiar with.

7. Don’t Mumble

I’m sure your mother always told you this, but it bears repeating.  As the use of technology has grown into a way of communication life, we have gotten away from what our mothers always told us.  We get lazy and forget to speak clearly.  While mumbling may not adversely affect your in-person conversations about the latest movie release, it could be a source of frustration when talking with Uncle Mortimer who’s having a hard enough time following where to click.

8. E NUN CI ATE

Especially if you find yourself on the phone, but even in person it’s best to enunciate your words in order to avoid “frustratin the begeebers outta yur uncle o’s havin a hard ‘nough time jus tryin a follow along.”

9. Don’tSpeakSoQuicklyThatYourWordsAllRunTogether

And while you’re at it, try not to “smashallyourwordstogether.”   And for the love of clarity don’t combine 8 and 9! “YullbefrustratinUncleMortys’muche’llavacow.”

10. Remain Calm

The most important way to be clear is to remain calm and go with the flow.  Some get so frustrated when someone doesn’t understand them that they begin to frustrate and confuse the other party even more.  Give grace and allow for human error as you go through your conversations.  You’ll probably find a simple way to make yourself understood in no time.

Well, there you have it.  Ten Terrific Tips for a Less Trying Tongue in order that you don’t Trip the Tongue Fantastic. Tune in next time when you’ll have more communication fun than tongue can tell.

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JoJo Tabares holds a degree in Speech Communication.  Her Christian and humorous approach to communication skills has made her a sought after speaker.  JoJo’s articles have appeared in various homeschool magazines and websites such as Dr. Laura.com.  Her Say What You Mean curricula is endorsed by The Old Schoolhouse Magazine and her eBook, Say What You Mean When You’re in Business, has been used by direct sales leaders and small business owners alike.  For more information, please visit http://www.ArtofEloquence.com

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Yes, Virginia, there are dumb homeschool questions!

This is the 7th and final article in my homeschool series, “A Question of Homeschooling.”  Over the last several weeks, I’ve covered some important issues and questions about homeschooling.  You’ve heard it said that no question is a dumb question, but I don’t subscribe to that theory.  Some questions, though you may stretch their meaning to include something that really isn’t being asked, are indeed DUMB questions.

As I said in my first article, I have been homeschooling for over 10 years.  In that time I have had people ask me some valid, pertinent, and important questions about homeschooling. I have had folks express their reservations about homeschooling.  Hey, I had them too!  And I have had people ask the dumbest questions about homeschooling as well.  Here are a few:

1. Do you KNOW anything?

I covered this one here, but thought I’d bring it back as it really is a dumb question to ask of anyone.  Would anyone, ANYONE, think to ask a public schooled student this question–even if he attends a rather poorly rated public school?  Anyone?  Beuller?  Beuller?

I know some will say that they are simply asking if a homeschooled student really learns as much with mom at the helm than with an unbiased third party.  However, since studies show that most homeschoolers are rated academically higher than most public schooled students (and even higher than most private schooled students), this question really isn’t a valid one.  And in the cases where it might be a valid issue, it is a really DUMB way to ask, especially when speaking directly to a child.

2. Aren’t homeschoolers all weird?

And before you say nobody would ever ask something this rude, let me just say I’ve heard this one first hand!!  No, Mildred.  Not all homeschoolers wear 1800’s bonnets and lock their kids in a closet until they memorize their Latin roots.  And we don’t all wear denim jumpers and forbid smiling.  While many homeschoolers tend to hold conservative values, we also tend to be independent thinkers and come in many shapes and sizes.

3. What about all the homeschoolers who don’t teach their kids anything?

I’ve run into hundreds of homeschoolers in the last ten years from all over the world and I’ve never met a homeschooling parent who doesn’t take her children’s education seriously.  I’m not saying every homeschool parent is like this, but it certainly isn’t a widespread problem!  It’s so much easier to leave a child’s education in the hands of others than to take on the challenging task of doing it yourself.

And the folks who ask this question of homeschoolers don’t seem to wonder if the kids in public schools are really learning anything despite the statistics that show a percentage of public school children who are consistently passed to the next grade level without grasping the concepts of the past year.

4. Where do you go to homeschool?

Ok this one just floored me.  I mean, it’s called HOMEschool.  But, yes, I was asked where my daughter went to homeschool.  And I had a difficult time convincing the person who asked that she was, in fact, schooled at HOME!

5. Aren’t you afraid your kids won’t learn how to deal with bullies?

Yes, indeed, this question has come up and, yes, he was serious!

6. But how will your kids learn how to wait in line?

While I was never asked this question, I do know people who have been asked.  I wasn’t aware that this was a skill or that it was the function of public school to teach.  And…I guess the grocery store, department stores, Disneyland, Motor Vehicle Department, doctor’s office, and pizzeria’s don’t count.

7.  When will they talk to people?

I suppose that if you think homeschoolers are locked in their room all day studying for Spelling Bees, you aren’t considering all the family time, sibling conversations, homeschool co ops, extra curricular activities, church events, community involvement, and Spelling Bees where the contestants are required to actually speak their answers, sometimes ask questions for clarification and perhaps speak with other contestants along the way.

8. How will they ever find a husband?

Do most girls find their husbands in public school?

9. How will they learn that there are different people in the world?

Um…perhaps from talking with neighbors, relatives, reading about other countries and cultures, watching TV, listening to the news…

10. What happens when they get into the real world?

Is public school the real world?  Is college?  Is your home the real world?  Is your neighbor’s home the real world?  What is the real world, really?  As children grow up, their lives change.  That’s part of life in the real world.  And so it is for adults when they get married, change jobs, get a promotion, move to another home, become disabled, overcome a disability, have a child…  It’s all real, it just may be different than the real world you have experienced.

So yes, Virginia, there are dumb homeschooling questions.  And there are probably more where these came from.  If you’ve been asked a silly question about homeschooling, please share it and tell us how you answered it.

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula, including Say What You Mean Defending the Faith.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

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A Question of Homeschooling

For the next few weeks, I’m going to post a series of articles answering the typical questions homeschoolers are asked.  Each Monday, I’ll post answers to questions about socialization, college prep, and extra curricular events.   I’ll also deal with how to handle things when your children are grilled by folks who wonder, (as one anti homeschooler put it) “Does she KNOW anything?”

I’ve been homeschooling for over ten years.  I have taught every grade level and even graduated one student who went on to an elite university.  My children and I have been asked every homeschooling question in the book, but this week I’m going to begin at the beginning.

Why?  Why do you homeschool?  Why did you decide to homeschool? It’s a very common question asked by many people for various reasons.  You may think it has a simple answer, but you’d be wrong.  How many times have you been asked a seemingly simple question only to find the answer isn’t so simple?

Folks often ask me where I’m from.  Seems simple enough, but my life is not simple.  I often look for the reason they are asking.  Here’s what I mean.  If you are asking where I live, I’m from Arizona.  If you are asking where I just moved from, I’m from California.  If you are asking where particularly I lived in California, I’m from Southern California.  However, if you are asking where I grew up, I’m from New York.  (Spent most of my growing up years in New York.)  If you’re asking where I was born.  Then I’m from Colorado.  What if you are asking my heritage?  Well, then I’m primarily from Russia.  Perhaps you’re just looking to find out what department I came from in the store.  In that case, I usually am from the purse department! LOL

There are four basic reasons people ask why we homeschool and the best answer is going to depend largely on your ability to discern.

1. Public school parents who ask why I decided to homeschool may genuinely want to know, but they also fear feeling like homeschoolers think they are bad mothers because they don’t homeschool.  It’s important not to overwhelm them with all the statistics about how “homeschooling is so much better than public school” and how you “wouldn’t have it any other way.”  You don’t want to condemn someone for their educational choices just as we homeschoolers don’t want to be condemned for ours.

It’s best just to give a short answer with one of the reasons and leave it at that.  If they ask more about it, you know they really want to hear more, but again, you don’t want to make it sound as if you think any less of them because they DON’T homeschool.  Each of us makes the choices we do according to what works for our family.  I know some homeschoolers who only homeschool one of their children and some who homeschool all but one.  I know some who have homeschooled all the way through and some who just started when their son was in Jr High.

I usually say something like, “We wanted to give her more individual attention and tailor the subjects to suit her needs.”

2. Public school teachers who ask are usually asking because they don’t approve of homeschooling.  They are often upset that their school won’t get the public funds and that so many homeschoolers put down public education.  I usually tell them that we started off as sort of an experiment to give her more one on one education and then revisited the idea each year.  I let them know that we were apprehensive when we began which tells them that I understand their apprehension now.  I add that it just “worked for us” which tells them that I would understand that it might not work for others and so don’t condemn anyone else’s educational choices.  If they do become defensive, I may add that my sister’s kids are in public school and they are very happy there and doing well.

3. Someone interested in homeschooling usually asks because they are interested, but cannot understand how it might work for them.  I usually find it best to tell them a bit more of the story.  I share how we had moved into a home where the previous owners were homeschoolers.  With my dd going into the 5th grade of a private Christian school, my dh asked me to “look into homeschooling” as an alternative to the expense for private school.  I relate how I talked to as many people as I could and reported back to my dh that I wanted to give it a try, but he said “Whoa!  I only asked you to check it out!”  Then I follow up with how we decided to try it for a year to see how it worked and we never left it.  This allows the person to understand that it was something we, too, had difficulty with and that if we can do it, they might want to look into it too.

4. Someone who is openly anti-homeschool usually asks in order to show me up.  What they are actually saying is, “How could you ruin your kids like this!”  I actually had many in my family ask me this because my dd was so bright and doing quite well in private school.  I used to just say that it’s worked pretty well for us and leave it at that.  However, since I graduated my dd two years ago, my answer has changed slightly.  I usually tell them that I guess I didn’t do too badly.  My dd is in her second year at Vanderbilt University!

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula, including Say What You Mean Defending the Faith.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com and hosting her weekly podcast, Communication Comedy Network.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

Stay tuned next Monday for more in my article series, “A Question of Homeschooling” when I will share another answer to a typical question homeschoolers are asked.

If you have a question you are frequently asked and would like me to include it in my blog series, please post a comment here or email me at jojo @ artofeloquence.com

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