My domain names are through GoDaddy, but not my hosting. I actually did have my hosting with them at one time, but their service was so poor that my website didn’t function properly because of it. Further, my site was down frequently.
They insisted it was my site, but as soon as I moved it to my friend’s hosting site http://traciknoppe.com/, everything worked fine. Thank you, Traci! 😀
I must admit that I had a very poor opinion of GoDaddy.com until last week when they issued this apology:
I wasn’t surprised by the fact that they had outages, but I was impressed by the email they sent apologizing for it.
They addressed the outage issue, apologized for it, put your mind at ease about any issues you might be worried about if you host with them and did so in a timely, sincere and concise way.
I am not impressed enough to even think about hosting with them in the future. I’m very happy with Traci’s hosting. However, GoDaddy.com did impress me enough to write this blog post and that’s saying something with customer service at an all-time low these days.
UPDATE: Apparently, if you hosted with GoDaddy.com, you were given a free month of service for your trouble! NICE TOUCH!
What say you?
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