The Persuasion Myth

Since we spent the entire month of August discussing shyness, I want to spend a little time this month discussing the other side of that coin.  Last week, I talked about The Assertiveness Myth.  This week, I’d like to talk about the myth that every good communicator can always convince the other person of anything.

The problem with this myth is three-fold:

1. It puts  a great deal of pressure on the communicator.

If you think you will be able to convince everyone, you’ll be a very stressed and frustrated communicator.

2. It puts a great deal of pressure on the one he’s trying to convince.

As we discovered in last week’s article, assertiveness isn’t the answer to every issue.  However, what you also need to know is that it can be a big detriment.  You know this to be true because you have often felt pushed into a corner when someone harped on something too long.  You dug in your heels and were even more determined to stand your ground the longer Mr. Assertiveness talked. Why is this so bad?

Because what happens after someone has tried to be assertive too long?  Does the other person just go back to treating Mr. Assertiveness the way he always has or does he try to steer clear of that topic?  Avoid him altogether?  React with immediate and violent negativity any time anyone attempts to have a similar discussion with him?

3. It doesn’t take into account the will of the listener.

Why can’t even a great communicator convince everyone all the time?  Because communication is a two way street.  Not only does it require one person effective in getting his or her point across the way in which it was intended, but it also requires that the other person accept it.

Effective communication is the act of transfering information in a way that the other person understands what you are saying.  Persuasion is quite another thing.  You can explain to me why you believe tree trunks are blue or that rocks are squishy.  Though you may make a logical case, I probably won’t accept your conclusion.

A good communicator can always express himself well and that will go a long way in persuasion, but the other person holds all the cards afterward. It’s up to them to either accept or reject what you have presented.

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Word Wednesday Contest

June is Effective Communication Month so, to celebrate, Art of Eloquence is hosting a contest here on the blog where you could win free Art of Eloquence studies of YOUR CHOICE!  Here’s how it works:

CONTEST RULES/HOW TO ENTER:

1. Submit a family-friendly, funny or sweet story of miscommunication.  The story could have happened to you in “real life,” you could have heard about it happening to someone else  OR you could write one out of your own imagination. It can be funny like a Foot in Mouth Man episode or a sweet and inspirational story.  Preferably just a few sentences or a paragraph, but there is no limit to the length if it’s a good story.

2. Post them here as a comment on this blog post making sure to leave a valid email address and name so we can contact the winners at the end of the contest.

3. Enter as often as you like, but each entry (a different miscommunication story) must be posted in a separate comment!

4. At the end of the month, I’ll post a few of the best stories of miscommunication and ask my readers to vote for their favorite in each of the two categories: Fun and Sweet.

5. It is understood that submissions may be used in future Art of Eloquence marketing.

 

WHAT YOU CAN WIN:

1. Winners will receive a free Art of Eloquence product of their own choosing!

2. The more entries we have, the more winners we will choose so please pass along the link to this blog post and ask others to enter!

NOTE:  Contest is now closed. No more entries will be accepted.  We will be asking our readers to vote on the winners in the next few days!

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NEW: Interview w/a Communicator

We have a new feature here on Communication FUNdamentals called Interview with a Communicator.  We all communicate every day of our lives and communication touches every aspect of it.  So…each week, I’m going to bring you a blog interview with someone in a different ministry, business or time of life to share with you.  Each will share the mission God has them on and how effective communication plays an important role.  We begin with a friend I met online.

BeckyJoie Thombs Oakes is a “multiple hat wearer” and a free-lance writer. She spends her time volunteering to work with youth as well as lay-counseling ministries at a local Christian counseling center.  She has three sons.   She lives with her husband, two of her sons and their Yorkshire terrier in Leesburg, FL.  Always uplifting and gracious, she puts a smile on the faces of those all around her.  I know you will enjoy her.  Here we go…

 

1. Please tell us a little about yourself.

I like to describe myself as a multiple hat wearer. I am first and foremost a wife and therapeutic mom. By that I mean that I help children from abusive and troubled backgrounds. My husband and I have adopted two teenage boys through foster care and have an older son who is in college preparing for a law career. In my spare time, I am a youth worker, middle school Sunday school teacher, lay-counselor, health consultant and a health food business person.  I never have time to be bored. I love helping people. It fuels me.

 

2. What is a typical day in the life of Becky Joie?

Currently, I homeschool my two boys, ages 15 and 17 but during the day, I run my health businesses from home and do therapeutic respite for whoever the Lord sends my way. This includes dealing with a great deal of behavior management in troubled children so we keep very occupied with outdoors activities and routine household chores. It requires a stable schedule with a tiny bit of flexibility so my day is often planned from 6am until 11pm or later, depending on issues that come up during the day.

 

3. I love hearing people’s testimony! Please share how you came to know the Lord and how important The Great Commission is to a believer.

I was raised in a Christian home. My family had an evangelistic ministry performing puppets, music, chalk drawing and preaching. I am told by my parents that I gave my life to the Lord as a 5 year old but I really did not remember it, although I remember being baptized. When I was in the 4th grade, our family settled in a church that was very strong on keeping God’s law but not especially skilled in grace. Through a series of events and time in a restrictive environment,  I became hurt and turned away from the Lord for a brief while in my adulthood. I had been in an abusive marriage where I had my oldest son. My ex-husband was a pastor.  We divorced to due his abuse and unfaithfulness.  Even after we had been separated for a few years, I was still not over it.  I was very angry about this and ran from the Lord for a while. Then, I was invited to a Calvary Chapel home bible study. It was there I felt God’s love and mercy but was also convicted for sin in my life so I re-committed my life to the Lord.  Then I learned that God really loved me, that I was definitely a sinner in need of a Savior. I learned that God was not a bully waiting for me to trip up so He could hit me with a club of punishment but that He really loved me, wanted to forgive me and give me a new life. I gave my heart to Him and turned away from the world. It was one of the toughest things I ever did but I’m so glad I did it. That was about 15 years ago. I’ve served the Lord gratefully ever since. A couple of years after splitting with my ex-husband, I met my husband, Doug, who is a wonderful, godly man.

 

4. How many years have you been married and how important has effective communication been in your marriage?

As of June 2011, we will have been married for 14 years. We were put together by “Godcident”, we like to say. Paired up in a Christian musical, we became very good friends. We didn’t even know that we liked each other more. Other people had to point it out.  At one point, he tried to tell me that he liked me and said, “I’m so glad we are friends.” I was DEVASTATED. I had begun to realize I liked him as more and thought he was saying he only like me as a friend.  He saw a man kind of following me around and thought I was taken already.  This also did not help. We didn’t communicate about it at all. It took a mutual friend of ours to mend the communication gap. Thank God for friends! I would hate to think I missed out on a wonderful husband because we did not communicate how we felt to each other.

 

5. Share with us your greatest blessings and challenges you have had as a parent.

My type of parenting is a cross between therapeutic parenting and the “Love and Logic” style. I need to be very careful to keep my tone of voice mild and cheerful even when disciplining as tenseness can trigger fears of abuse or anger in the children that I help. I also have to be very cautious with humor as the children are sensitive and might feel ridiculed. With my oldest son, it was different. He was a rascal but he had a great sense of humor. He had a knack for embarrassing me. One time he hid inside an old pulpit at the base of the stairs in an old church building and waited for ladies to come down the stairs. He would jump out and scare them. Screams would echo across the church. That would be when I would find out what he did and want to crawl under a rock. Another time, he told a sharp looking single man that I went to the doctor to get a shot in my rear end. Humiliating! Sometimes working with troubled teens can bring embarrassment as well. When a teen throws a tantrum ( throwing things, yelling, stomping feet, cussing) in public because they don’t get the yogurt they want in the store and they won’t wait to discuss it in private  OR else when one has wild behavior and climbs atop a grocery display and I have to talk to them in a sweet, calm voice, it can be quite unnerving to wonder what people think of our family. I overcome this by telling myself that it does not matter what others think and that I need to parent my children and my temporary charges the way that they need me to parent them because I answer to God and not strangers who don’t know the circumstances. Of course, we use discipline but it looks very different from what others use so there is no way between the behaviors and our discipline style that we are going to look normal to anyone who does not understand these things.  My biggest challenge is parenting against normal logic because this parenting style is unique to parents who do what I do.

 

6. What is your favorite scripture and share what God is communicating to you personally through it.

I love Ephesians 3:14-21 which talks about knowing the love of God and being stirred up in Him. I think that is the answer to healing any hurt and motivating all Christian service. Love is the key. That is my prayer—that all who come into my pathway will know God and His love.

 

7. You have a unique ministry/business.  How important is effective communication for you as you go about your daily activities?

Communication is  24/7 job here. I must communicate in a way that can be received by hurting children. I must teach them how to communicate through words instead of poor actions. I must teach them how to express emotion appropriately. Most important is the modeling of how we communicate with our Lord for every need, every fear, every want, every time we need forgiveness or to tell Him that we love Him. They will see what a true parent is like if they see me trusting God. He is the ultimate parent.  In our home, prayer is a communication about trust/faith as well as communication with God. I am so blessed when one of my kids “gets it” and sees me with a headache. He comes and lays hands on my head and asks God to heal me. Other times, one child will be frustrated with the behavior of another. They will mimic my quiet, under the breath prayer before responding to the child who is irritating them. Then I know I’ve communicated faith and trust well to them.

 

8. What forms of communication do you use in your ministry/business?  Which one is your favorite and why?
I use many forms of communication with my kids, from letters, to songs, to stories and even signs on the wall. Storytelling is very helpful to relay empathy. If they can see how they would feel in a given situation, then they can learn to empathize with others.

With my health business, I use social media such as Facebook and Twitter. I have used blogging but lately I’ve just been too busy for that. Facebook is most effective because you can communicate with many more people and interact much more quickly. You are not just putting your message/product out there but you also get to develop relationships with your customers and provide much better customer service.

 

9. What are the challenges in communicating in other ways?

I’m not a phone person really. I like to see people’s faces or see their words in front of me. This could be because I am a visual person and have some auditory processing issues with noise. I prefer in-person or in written and electronic communication. That way I can mull over what is said more before reacting and I won’t miss something important.

 

10. If you could go back in time and give yourself advice about a misunderstanding you had in the past, what would you tell yourself?

That is a tough one. I think that in my past, I would have communicated more rather than clamming up. I think I would have thought more before reacting. There are so many things we can improve in communication. We are all students with so much to learn.

 

11. How can we learn more about you and your business/ministry?

Right now, I am in the development stages of the therapeutic parenting fan page.  https://www.facebook.com/pages/Christian-Therapeutic-Parenting/193811603983441

My business page for health food is: http://www.beyondorganicinsider.com/becomeaninsider.aspx?enroller=4382 The company will open in October of 2011 but I’m beginning to build the business beforehand because I believe in Jordan Rubin, the creator, and his ideas for health and nutrition .

I also sell Nature’s Sunshine Products. You may contact me via email at rjeremiah2911@embarqmail.com for information on vitamins, supplements and natural health resources.

 

12. Any final thoughts you’d like to leave us with today?

I just want to thank you, JoJo, for working so hard to teach people about communication. I feel that what you are doing is one of the most important ministries that the church could have and it’s also a business that could help others in their own personal and professional lives. Communication is not just telling people everything. I’ve heard it said, “People don’t care how much you know until they know how much you care.”

Thanks so much for sharing with my readers, BeckyJoie!  You are a blessing and inspiration to so many!

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ABCs of Effective Communication

ABCs of Effective Communication
By: JoJo Tabares

A word aptly spoken is like apples of gold in settings of silver. -Proverbs 25:11

B e careful of your thoughts; they could become words at any moment. -Ira Gassen

C ourage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Winston Churchill

D iscussion is an exchange of knowledge; argument an exchange of ignorance. -Robert Quillen

E ven if you learn to speak correct English, whom are you going to speak it to?-Clarence Darrow

F oolishness always results when the tongue outraces the brain. -Unknown

G ood communication is as stimulating as black coffee, and just as hard to sleep after. -Anne Morrow Lindbergh

H enny Youngman once said, “Anybody who thinks talk is cheap never argued with a traffic cop.”

It is better to keep your mouth shut and be thought a fool then to open it and resolve all doubt. -Abraham Lincoln

J ames Humes said “The art of communication is the language of leadership.”

K eep your words soft and tender because tomorrow you may have to eat them. -Unknown

L et your conversation always be full of grace, seasoned with salt, so that you may know how to answer everyone. -Colossians 4:6

M ost conversations are merely monologues delivered in the presence of a witness. -Margaret Millar

N ever argue wih a fool. Someone watching might not be able to tell the difference. -Unknown

O ne of the lessons of history is that nothing is often a good thing to do and always a clever thing to say. -Will Durant

P lato said “Wise men talk because they have something to say; fools, because they have to say something.”

Q uestion the source and you will discern any bias. -JoJo Tabares

R emember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment. -Benjamin Franklin

S ay what you mean and mean what you say. -George S. Patton

T he right to be heard does not automatically include the right to be taken seriously. -Hubert Humphrey

U nderstanding your audience is key to persuading them.- JoJo Tabares

Verbocity leads to unclear, inarticulate things. -Dan Quayle

W ell timed silence hath more eloquence than speech. -Martin Farquahar Tupper

X tremes communicate less persuasively than does accuracy. -JoJo Tabares

Y ou can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere. -Lee Iacocca

Z ero equals one speaking plus no one listening. -JoJo Tabares

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JoJo Tabares holds a degree in Speech Communication, but it is her humorous approach to communication skills which has made her a highly sought-after Christian speaker and writer.  Her articles appear in homeschool publications, such as Homeschool Enrichment Magazine and The Old Schoolhouse Magazine, which also endorses her Say What You Mean curricula.  You can also find JoJo on web sites such as Crosswalk.com and Dr.Laura.com.  For more information on communication FUNdamentals and Christian-based communication skills for the whole family, please visit http://www.ArtofEloquence.com

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Know a Mr. Prove-It?

Monday Q of the Wk. Here’s how it works:
Each Monday I ask a thought provoking question about life.  Pose the same question to your blog readers on your own blog along with your answer to the question.  Then come back here and post a comment with a link to your blog post so we can all read everyone’s answers!  It’s been a lot of fun getting to know my readers and their readers and so on and so on…

This week’s question:

Have you ever run into a Bad Conversationalist?

JoJo’s Answer:

I wrote an article several years ago called Six Ways to be a Bad Conversationalist.  In it I outline six different kinds of people who make conversation with them like swimming upstream: Mr. Prove-It, I.M. Oblivious, Me MyselfandI, The Reporter, Men of Few Words and The Storyteller.  Understanding these six ways people are a difficult communicator can help you be a better conversationalist.

Have you ever had a conversation with one of these folks?  How difficult was it to share your thoughts?  I have and when I was a young girl, I WAS one of these.  When I finally got over my shyness and I was comfortable enough to talk to someone, I was The Storyteller!  When I learned more about effective communication, I began to understand how much other people needed to share in the conversation and how much fun it was to hear the stories THEY told!

Have you ever run into a Bad Conversationalist?
Please don’t name names, but post your answers on your blog and come back here and put your link in so we can read it!  If you don’t have a blog, just post your answers here.


Learning Communication skills can also be fun with Art of Eloquence.com!

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What’s your communication personality?

Monday Q of the Wk. Here’s how it works:
Each Monday I ask a thought provoking question about life.  Pose the same question to your blog readers on your own blog along with your answer to the question.  Then come back here and post a comment with a link to your blog post so we can all read everyone’s answers!  It’s been a lot of fun getting to know my readers and their readers and so on and so on…

This week’s question:

What’s your communication personality?

JoJo’s Answer:

I wrote an article several years ago called What’s Your Communication Personality?  In it I outline nine different types of communicators: Gabby Gloria, Shy Sheila, Bold Betty, Careful Carla, Amiable Annie, Analytical Andrea, Dynamic Darla, Negative Nelly and Positive Polly.  Understanding your communication personality can help you relate better with others.  Understanding how other communication personalities function can allow you to communicate more effectively with them.

Most people are some combination but primarily one distinct communication personality.  I am a combination of Gabby Gloria and Dynamic Darla with a little Bold Betty tempered by Careful Carla.  I love to chat and tell a good story and sometimes I am quite direct, but I try very hard to temper my exuberance carefully so that I don’t intimidate or offend.

What is your communication personality?
Post your answers on your blog and come back here and put your link in so we can read it!  If you don’t have a blog, just post your answers here.


Learning Communication skills can also be fun with Art of Eloquence.com!

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Short Quiz

Are you one of the few people who does not need to hone your communication skills?  Take this short quiz to find out:

1. Are you breathing?

If you answered “no” to ANY of these questions, further study on effective communication skills is not necessary for your success.

The rest of you join me over at Art of Eloquence and let’s have some fun with speech communication skills!

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Q of the Wk: What does your favorite color say about you?

How it works:
Each Monday I ask a thought provoking question about life.  Pose the same question to your blog readers on your own blog along with your answer to the question.  Then come back here and post a comment with a link to your blog post so we can all read everyone’s answers!  It’s been a lot of fun getting to know my readers and their readers and so on and so on…

This week’s question:
What’s does your favorite
color say about you?

JoJo’s Answer:
jojo

As many of you could probably guess, my favorite color is PURPLEIt’s been my favorite color since I turned purple as a baby while on a hot car trip-or so my parents tell me.  There were no air conditioned cars back in ancient times!


I love purple because it’s a color full of depth and rich in pigment.  It’s not a wishy-washy color.  It states boldly who it is and what it stands for.  Purple is the color of royalty.  It’s not a luke warm color.  Purple is a crisp bold statement but it does so with class, don’t you think?  I love the color purple because I strive to live my life as a respecful yet bold statement of my values even if they might go against popular culture or current fads.

Tell us what your favorite color says about you!
Post your answers on your blog and come back here and put your link in so we can read it!  If you don’t have a blog, just post your answers here.


Learn to express yourself more effectively with Art of Eloquence.com!

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What's wrong with this picture?

I’m starting a new series with an old idea.  Years ago, on my other blog, I posted funny pictures that showed an element of miscommunication.  They were not only great fun, but they illustrated an important issue about communication skills.  Since I no longer have them on my blog, and I have so many new blog readers, I thought I would begin showing them again.  Even if you’ve seen these before, they are always fun and a humorous reminder of how important it is that we communicate effectively.


keep-right


No doubt posted on the corner of…

Follow Direction Street and Traffic Accident Place!


Learning communication skills can ALSO be fun with Art of Eloquence!


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