The Spaghetti Test Method of Communication

Spaghetti TestMothers through the generations have told their children that if you don’t have anything nice to say, don’t say anything at all.  It’s sage advice and something that teaches us many lessons about how we should communicate with others.  The following is from the introduction of my newest communication study, Say What You Mean for Moms, the first in a series of communication studies for parents which you may pre order today at a 30% discount!

Three of the most important lessons learned from mom’s old saying:

1. We should strive for our communication to be grace-filled

2. We should think before we speak.

3. We should be purposeful in how we communicate…which brings me to a technique people have adopted of late that sounds good, but just flat isn’t true.  It’s what I call The Spaghetti Test Method of Communication.

I was talking with a friend of mine about how so few people understand the incredible value of learning to communicate effectively when she made a comment that reminded me of something my mother taught me about cooking.  She said, “there is a trend today of just ‘putting it out there’ and laying the responsibility on the listener to discern your meaning.  And if you don’t. . . well, doom on you!

This illustration reminded me of the old spaghetti test to determine whether or not it was done. Mom told me that women used to throw spaghetti up against the wall to see if it would stick.  If it did, it was done.  I remember thinking that either way, you’d have a messy wall to clean up!

The same can be said of throwing our communication out there in order to see what sticks.  I’ve seen so many popular memes on Facebook lately that tout the idea that you should say whatever you want and let the chips fall where they may. It may sound empowering, but it’s a myth.   It’s not empowering at all.

The idea is to speak your mind and the “people who matter won’t mind and the people who mind, don’t matter.”  I wrote an entire article on this one false premise, but suffice it to say that those who matter may, indeed mind the way you put things and those who mind matter to God.  If God had wanted us to say exactly what we wanted any old way we wanted to, why would He caution us about how we communication so many times in the Bible?

Let your speech be always with grace, seasoned with salt, that ye may know how ye ought to answer every man.” -Colossians 4:6

Let no corrupt communication proceed out of your mouth, but that which is good to the use of edifying, that it may minister grace unto the hearers.” -Ephesians 4:29

Not that which goeth into the mouth defileth a man; but that which cometh out of the mouth, this defileth a man.” -Matthew 15:11

A fool finds no pleasure in understanding, but delights in airing his own opinions.” -Proverbs 18:2

An offended brother is more unyielding than a fortified city, and disputes are like the barred gates of the citadel.” -Proverbs 18:19

Remember that when you throw your communication out there like spaghetti on a wall to see what sticks, you make a messy wall you may have to spend an entire lifetime cleaning up!   Learning how to communicate effectively is preferable to becoming a chattering fool.  Remember what Proverbs 10:8 says,  “The wise in heart accepts commands, but the chattering fool comes to ruin.”  Check out our most requested title, Say What You Mean for Moms and learn how to communicate effectively with your children so you aren’t throwing spaghetti up on their wall.

Enter Our Monthly Drawing!

If you’ve read all the way through, I’d like to thank you!  I would love to hear your thoughts and experiences. Please leave a comment and please share the link with those you know.  I will put the names of all those who comment with their own experiences and insights and who share this link into a drawing for a free gift or a gift certificate.  Your choice.  You have until the end of the month to do so before I draw a name.  Please make sure to have your email address on your comment so I can contact you if you are our winner.

CONGRATULATIONS: Laura!  You are the winner of our May Blog Contest!

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JoJo’s blog only comes out once a month.  If you would like more information, tips and free gifts, please subscribe to our twice monthly newsletter.

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Are you communicating like an April Fool?

NOTE: Due to health issues, I am only writing a monthly blog post right now.  If you would like more information, tips and free gifts, please subscribe to our twice monthly newsletter.

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Silly GuyThere is one day each year that actually inspires poor and just plain bad communication.  The practice of playing April Fool’s jokes has given way to four flavors of communication problems.  I’ll share each one along with my suggestions to avoid each of the communication pitfalls they create and then I’ll share my thoughts on how April may not be the only time we make April Fools of ourselves or others with our communication.

1. Joke Mania

Trying to communicate anything to anyone at this time of year can be quite trying.  Some people wait all year for this day so they can play silly jokes on their friends.  Others just love to retweet or share them on social media.  And, because people know it’s April Fool’s Day, they read silly jokes into almost everything that’s posted.

Tips:

* Avoid exposing yourself to too many of these jokes as the temptation to get caught up in the April Foolery is too great.

* If you can avoid it, don’t post serious things on April Fools’ Day–unless it’s about April Fool’s Day, of course. 😀  Serious things have a tendency to be either overlooked or taken as a joke on All Fool’s Day.

* Be very careful not to fall into the trap of perpetuating April Fool’s jokes as your social media friends may tire of them and begin to tune you out.

2. All Jokes; All the Time

The expectation of the over abundance of practical jokes leads many to assume things are a joke, even when they aren’t intended that way creating a host of misunderstandings.

Tips:

* When sharing something that could even possibly be interpreted as a joke, tell them up front that it is a true story: (Not an April Fool Joke).

* When reading or listening to friend’s stories, read between the lines and look at body language to discern if the story is a joke or is, in fact, real.  Assuming it’s a joke can cause hurt feelings if someone is pouring his heart out in pain.

3. Careless Jokes Accidentally Cause Real Pain

Perpetuating April Fool’s jokes may feel harmless, but weigh the potential that the other person may misunderstand and get upset.

Tips:

* Be conscious of the things you post, even the few days prior to and after April 1st.  Make sure it cannot be misinterpreted or that someone might not take it too far.

4. Hurtful Jokes are Justified or Even Glorified

Some people make a concerted effort to *get someone good* which often ends up scaring the pants off them, leaving them wary of their plotting *friend.*

MANY years ago, my husband’s friend sent him an email at work which automatically opened a series of screens he couldn’t shut down.  These screens made it LOOK like he was surfing porn sites.  At the time, my husband was a temp at that company on probation for a permanent position there.  This could have gotten him fired.  Even if the company knew it was sent as a joke and was viewed on his lunch hour and not on company time, his bosses might have a perception that he wasn’t a serious candidate for permanent employment.

The next step in April Foolery, is one upsmanship.  The next year my husband vowed to get him back and emailed his April Foolish buddy that we were getting a divorce.  Believing it was true, his friend told his wife while he was still on the phone and they both anguished over the demise of our marriage.  My, then, young husband did feel the need to confess while still on the phone so as to minimize the ill effects to his friend and his wife and, thankfully, the April Fool jokes ended there.

Tips:

* I just have one here: Just don’t do it!

However, April Fool’s Day isn’t the only time we can make fools of ourselves or others with our communication.  Here are a few ways in which I’ve seen this happen:

1. Assumed Aggression

This is especially easy over social media where the intent can be misunderstood due to a lack of body language, facial expressions, vocal clues and a lack of continuity of thought as only parts of the conversation/thoughts are seen and others (previous posts) missed.

Not knowing the full context of the conversation often leads people to assume the worst or read aggression into a remark.  Sometimes aggression is assumed due to a similar previous encounter with another or because the subject matter hits a nerve.

Tips:

* Always give the writer the benefit of the doubt

* When in doubt, ask what the person meant by that

* Never reply, “SHEESH!”

2. Confused Wording or Punctuation

The more confusing the communication and inaccurate the punctuation and grammar, the more we make fools of ourselves and other people.

Tips:

* Be very careful to choose your words carefully

* Look at your comment twice to make sure it can’t be easily misinterpreted before you hit send or post

Anyone can overlook foolish communication once in a while, but be careful not to become known for your confusing comments, punctuation, aggressive tone or other foolish communication or people may tune you out all together.

Tip: Almost nobody will tell you gently that you’ve been confusing or unnecessarily aggressive.  Most will just go away mad or frustrated.  Don’t be an April Fool; take the time to  communicate clearly.  Art of Eloquence can help!  Make sure you’re subscribed to our twice monthly newsletter for our exclusive tips, gifts and special offers and check us out on Facebook for some fun with words and language.

 

If you’ve read all the way through, I’d like to thank you!  I would love to hear your thoughts and experiences. Please leave a comment and share the blog post link with those you know.  I will put the names of all those who commented and shared this link into a drawing for a free gift or a gift certificate.  Your choice.  You have until the end of the month to do so before I draw a name.  Please make sure to have your email address on your comment so I can contact you if you are our winner.

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If you liked this post, read…Seven Reasons Why YOU Should Sign Up for the Art of Eloquence Newsletter!  This month I’ll be sharing two articles on some other foolish communication trends and how YOU can avoid them!

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Nine out of ten of you won’t read this, but you SHOULD!

Announcement: Due to my health issues, I will only be writing posts for the Art of Eloquence blog once a month.  If you would like more information, tips and free gifts, please subscribe to our twice monthly newsletter.

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Reading newspaperHave you noticed that some of social media posts will garner tons of “likes,” retweets, shares, and comments, but others…well…they just don’t?  It seemed to me that the ones that are the most important are commonly in the latter group.  Frustrated, I looked deeper into this issue and was surprised by what I found.  I think you will be too, but it’s an important communication lesson for us all in the Technological Age.  By the way, I encourage you to read through to the end of this blog post.  You’ll see why when you get there.

That old saying “I’m just too broke to pay attention” is becoming a sad reality in today’s society-especially in light of the current and equally sad economy.  Do you ever feel like people don’t pay attention to what you post on Facebook or read your emails?  Well, I ran an extended experiment on my fan page, Facebook wall, Twitter and Google + accounts and found some very interesting results.

What I Noticed

* Over the last several years, there has been a steady decline in newspaper and magazine subscriptions in favor of finding snippets of news on Facebook, Twitter and other internet forums.

* In the last few years, there has been a marked increase in the number of times I’ve had to play email volleyball in order to clarify something that the other party had inexplicably missed in my original communication.

* In the last year or two, more and more friends of mine were unsubscribing from newsletters, blogs and email lists that they once were quite involved in.

* Recently, there is a significant decrease of discussion on blogs and about online newsletters.

* Quite recently, there has been a distinct increase of memes and pictures posted on social media.

The Experiment

I conducted an extensive experiment on both my Facebook fan pages, my Facebook wall, Twitter/Google + account, my newsletter and my blog for the last year or so.  I posted all manner of media including videos, blog posts, notes, pictures, memes and one liners.

The Results

Pictures (memes) get the most likes and comments.  Anything with more than a few lines of text get very few.  Links to articles, newsletters or blog posts don’t get read or responded to much because people have to take the time to click on it.

So, the more removed something is from where people see it and the more words it has, the less response there is.  Further, the less likely that response reflects that the person had actually READ the article, listened to the audio or watched the video–even if people say they are interested in the topic.

Controversial topics garner the most response with unique comments about frustrating issues people are currently facing (especially if the comment has only a few lines of text) coming in second.

So Why Don’t People Read Anymore?

They’re just too broke to pay attention!  Most people are so busy trying to make a living that they no longer have time to make a life.  They run from family functions to kid’s activities to shopping to work and back home again, home again jiggety jig.  Too busy and too involved in their own stuff to pay attention to their friends, neighbors and extended family.

What to Do in Order to Get Your Ideas Across these Days

If you are trying to get a message across for ministry or business or a cause you support and you want to make sure your thoughts get noticed, start first with picture (meme) that has little to no text, but in a creative way asks a provocative question or makes a unique or humorous statement.  Then, as people comment on it, introduce your supporting ideas and details.

Do You Read?

Be honest.  Have you ever been caught having to admit you hadn’t read someone’s email thoroughly?  Have you ever posted a comment on Facebook only to find you had completely misunderstood his post because you hadn’t read it carefully?  Have you ever tweeted a reply based on a Twitter article title and discovered egg on your face because you hadn’t actually READ the article which had nothing to do with what you thought the title suggested?

My Challenge

I challenge you to read what you may not think you have time for and to take the time to read it carefully.  You just might learn something that will bless your life or the lives of others you know.  You will save yourself time in the long run because you will truly understand what is being communicated to you and you will reduce the amount of conflicts you have with others because you’ll get it right the first time.  I challenge you also to pass this blog link around to educate and encourage others to take the time to read.

Thank You

Another advantage of taking the time to read fully and carefully is that sometimes you are rewarded for doing so.  It’s kind of like staying in the theater after a movie and watching the credits.  My dad likes to leave the theater as soon as the movie is over.  My dh and I always stay til the very end of the credits until they turn the lights back on.  Why?  Very often at the end of the movie is a bit of fun, a surprise or a story resolution you’d never know about unless you stayed and paid close attention.  Sometimes it’s the best part of the movie!

If you’ve read all the way through this, admittedly, very long blog post, I’d like to thank you!  I will put the names of all those who leave a comment with their thoughts/experiences and say they shared this link with others into a drawing for a free gift or a gift certificate.  Your choice.  You have until the end of the month to do so before I draw a name.  Please make sure to have your email address on your comment so I can contact you if you are our winner.

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If you liked this post, read…Seven Reasons Why YOU Should Sign Up for the Art of Eloquence Newsletter!  This month I’ll be sharing newsletter articles on two other disturbing communication trends you need to know about and what YOU can do about them!

NOTE: And don’t forget to check out our incredible Fire Sale this month!  Here’s what one customer had to say: “I can’t believe the awesome deal that you are offering on this set of e-books, JoJo! I just ordered mine!  These are totally amazing! Thank you for such a great deal!” -Candy F.

CONTEST WINNER: April!

Congratulations to April who posted her comments and shared this blog post (actually several times) on March 4th!  I am notifying her via email so she can obtain her prize!  Thank you all for posting your thoughts and for sharing the blog article with your friends!

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How to Communicate Love Part4: How do you know?

dumb questionPulling this month’s blog series all together, here’s what we learned from this blog series so far:

Words don’t always communicate love, but specific details communicate love more effectively.

Actions communicate love.

Thoughtful, personalized, and even inexpensive gifts can communicate more love.

How do you determine what your spouse considers showing love? Listen!

1. Listen to the comments your spouse makes when he/she receives a gift.  Listen to what they don’t say.  Read between the lines.

2. ASK!  Trust me when I say that it doesn’t ruin the mystery if you go right up to her and ask what kinds of ways she likes to feel your love.  It doesn’t destroy the space/time continuum if you ask your husband how he feels love from you.  Ask and ye shall receive…the knowledge you need!

3. Pay attention.  Pay attention to the little things your spouse does.  Garner clues from the comments they make either about others or themselves.  Did she just say she thought it was adorable how the husband in that movie did something for his wife?  Did he just make a comment that gave you a clue about what he needs?  Pay attention.

There are as many ways to communicate love as there are lovers.  In order to find what works for your spouse, you need to listen, ask and pay attention.  Use words, actions and gifts and strategically tailor them to your spouse.

Happy Valentine’s Day…all year long!

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Don’t forget to check out our Valentine Special where you can get two e-books that will help you and your spouse build a happier and stronger relationship!  Plus our free bonus gift, 28 Days of Love: 28 scriptures, sayings and beautiful illustrations that will help you become better able to express your love for your spouse.  It can be Valentine’s Day all year long!

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How to Communicate Love Part3: Gifts

heart candy boxOkay so we talked about words and actions that show love, but there is another way to communicate love and that’s with gifts.  Does your gift need to be an expensive trinket or token?  Not at all.  In fact, the most precious gifts don’t cost much at all!  What they do cost is thought, time and preparation.

I have an incredible niece. She’s a treasure.  She recently had her 16th birthday and I wanted to give her something special.  Instead of a nice article of clothing or an expensive piece of jewelry, I created a photo album for her to keep her memories in.  I purchased a special photo album in her favorite colors and filled the first few pages with things that she loved as a child.  I included a letter I wrote to her about how I watched her grow and what a lovely young lady she had become.  I added pictures of her and her brother and some trinkets of things she treasured.  And I told her to fill the remaining pages with treasures from her life as she begins adulthood.

The idea behind a special and treasured gift is to make it personal and infuse it with meaning.  Personalize your gift.  Let it be a reflection of what you know about them, what they need, their hopes and dreams.

It’s the thought that counts isn’t an expression we should remember because it excuses us from giving an appropriate gift or spending a lot of money. It’s one that should remind us of the way our gift should make the recipient feel: special!

Check back next week for my wrap up article and how you can find your spouse’s love language!

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Don’t forget to check out our Valentine Special where you can get two e-books that will help you and your spouse build a happier and stronger relationship!  Plus our free bonus gift, 28 Days of Love: 28 scriptures, sayings and beautiful illustrations that will help you become better able to express your love for your spouse.  It can be Valentine’s Day all year long!

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How to Communicate Love Part2: Actions

SuperManLast week we looked at communicating love with the words we use, but there are so many other ways to communicate love!  We often don’t even have to say a word to show someone that we love them.  Here are just a few ways:

1. Hugs

A hug is a love language most people understand.  Sometimes no words are necessary.  The hug has healing powers.  It transforms empty words into a feeling like nothing else can.

And how long should a hug last?  A quick hug is what guys do for each other.  They don’t want to linger too long over a hug with another man.  But a hug between spouses should last longer than it takes to regain your manhood.

Hugging and cuddling should be a regular part of your communication with your spouse.  Have you hugged your spouse today?

2. What we do

Nothing says I love you like gas!  No really.  My dh always fills my car up with gas.  We’ve been married 26 yrs and I can count on my fingers the number of times I have filled up my tank.  He does this so I don’t have to go out and so I always have enough gas to get me where I need to go.

I’m sure he doesn’t enjoy getting me gas.  After all, he has to do it for his own car as well.  But the fact that he takes the time to do things he doesn’t really want to do so that I don’t have to do it, just makes me feel warm and fuzzy all over.  What about you?  What does your spouse do for you that makes you feel his/her love?

3. Offer to help

Another way we can communicate love to our spouse or others is to offer to help with something.  Ever have a need that someone offered to help with by supplying you with the money to do whatever it was you needed to do?  I’m sure that was appreciated, but don’t you appreciate it more if the person took the time to come help?

Ideas:

Offering to bring over a meal when someone is sick.

Doing the dishes for the wife when she is tired.

Offering to take the kids for a few hours so someone can rest.

Helping an elderly neighbor clean her house or offering to do it yourself.

Actions speak louder than words and they often convey more than just, “I love you.”  Be someone’s superhero!  But there are other ways to communicate love. Check back next week for part 3.

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Don’t forget to check out our Valentine Special where you can get two e-books that will help you and your spouse build a happier and stronger relationship!  Plus our free bonus gift, 28 Days of Love: 28 scriptures, sayings and beautiful illustrations that will help you become better able to express your love for your spouse.

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How to Communicate Love Series Part1: Words

Flowery WordsSaying the words is only one way that you can tell your spouse you love them, but how many times have we heard people say things when they don’t really mean them?  They say talk is cheap and it is.  We allow words of hate to slip out of our mouths all to often and things are far easier said than done.  How many of us gals ever dated a guy who said they loved us, but what he really meant was he WANTED to?

Unless the other party really feels your love for them, these words are almost meaningless.  Ever have a fight with your brother after which your mother made you say you were sorry?  You said the words to each other because mom said so, but you and your brother knew full well neither one of you meant it. How many of us, in our rush to get stuff done, have kissed our spouse and said, “love you” as you shuffle your papers to find your car keys?  Forget our love language, sometimes we simply don’t act as if we mean the words we say.

If you’ve ever done this, and I suspect we all have, it can become a habit and then the words, “I love you,”  become synonymous with “nice knowing you.”  These words, spoken so frequently and with varying degrees of depth, become meaningless.  After all, a stranger on the street could say the words and be telling the truth because he loves all people, but what does that really mean?

So how else can we communicate that we love them?  Tell them they are special to you.  Tell them WHY they are special to you.  Compliment them and be specific about what you love about their personality, their smile, their talents.  And it’s not just about how your wife looks, fellas!

The devil is in the details and so is the feeling of love.  A stranger on the street may be able to tell your wife the truth when he says, “I love you,” but he can’t tell her what he loves about her because he doesn’t know her.  What do you love about your husband?  What does he do, not do, or say that warms your heart and makes your day?

Specific words will show your spouse the love he/she needs to feel.  How else can we communicate love?  Check back next week for part 2 of this month’s blog series!

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Don’t forget to check out our Valentine Special where you can get two e-books that will help you and your spouse build a happier and stronger relationship!  Plus our free bonus gift, 28 Days of Love: 28 scriptures, sayings and beautiful illustrations that will help you become better able to express your love for your spouse.

 

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Resolve to Share the Gospel

Another kind of conflict we sometimes have is when we are sharing or defending our faith.  The Bible says that God commands us to share the good news, yet so many of us are afraid or unprepared to do so.  In today’s society where the last acceptable prejudice is Christianity (where Bibles are not allowed in school and announcements of Bible studies are prohibited in the workplace), there is even more reason to be uncomfortable when sharing your faith.

However, this is exactly why I wrote Say What You Mean: Defending the Faith.  This study goes through the common questions and misunderstandings non Christians have about God and teaches you not only what you can say, but how to say it.  It also teaches you the most important part of ministry: connecting (communicating) with people!

Make one New Year’s Resolution for the Lord that you will keep.  Learn to share your faith in a less confrontational and more conversational way with Art of Eloquence’s Say What You Mean: Defending the Faith. Check out our free sample lesson at the bottom of the page.

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New at Art of Eloquence in 2013!

AoE People ButtonNewsletter and Webinar Changes!

After ten years in business having put out a variety of products and projects, we took a series of surveys and asked you what you were looking for from Art of Eloquence in 2013.  You shared your thoughts with us and we listened.  So this year we have a renewed focus on the things that you said were important to you and your family!

You said you wanted us to focus more on bringing you in-depth articles and webinars in 2013 so we have let some of the extra projects we had go in order to spend more time on these two areas.

Newsletter:

Starting this month, we will pack even more into our newsletters so our weekly newsletters will now be semi-monthly.  We may also release one every so often if there is a time sensitive announcement to be made, but most often you will receive them twice a month.

This information will ONLY be available to our newsletter subscribers so make sure you are subscribed!

And, if you haven’t subscribed yet, NOW is the time because, ALL NEW THIS YEAR, is a a series of special gifts you will receive JUST for subscribing!  After our initial welcome email confirming your subscription (which includes a link to a fun video!), you will receive four emails (one per day), each with a FREE GIFT!  Each gift will help you in a different area of your life: kids, business, etc.

Again, this information will ONLY be available to our newsletter subscribers so make sure you are subscribed!

All New Webinar Topics:

During our Birthday Bash, we asked you what webinar topics you’d like to see presented in 2013 and we heard you!  Some webinars will be free and some will require a small fee.  Here is a partial list of topics we will be covering next year:

January: Conflict Resolution/repairing burned bridges

February: Dating, Marriage and Relationships

March: How to Speak with Boldness

April: Communication with Your Teen

Only a few more days to get your ticket to the webinar!

If you are looking to repair a relationship, Art of Eloquence can help.  Check out Say What You Mean: Avoiding, Reducing and Resolving Conflicts.  Browse our free lesson at the bottom of the page.  If you purchase this study, you’ll learn how to avoid conflicts or even reduce their effects so that you may build closer relationships with others.  Or you can sign up for this month’s webinar: Resolving Conflicts and get this study as a FREE BONUS GIFT!

NEW: Free lessons Page!

Art of Eloquence has always had free lessons from our studies available for download listed on each product page. However, now we have a page where you can find ALL of our sample lessons!  This makes it easier to decide which communication study is perfect for you and your family!

Make Sure You are Subscribed!

Begin 2013 with the training that will help you make this year and every other year more successful!  Make sure you’re subscribed to our blog and newsletter for the latest information, tips, free gifts and studies that will help you become more successful in your personal and professional life.

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Make sure people know they’re special to you

Reading newspaperPart of effective communication has nothing to do with the words we use, but our attitude.

Do you look them in the eye when you speak to people or is your attention divided as you text, talk on the phone, watch something on TV or read the paper?

Do you use generic terms when you answer them or do you give them specific feedback?

Are you warm and inviting?  Do you tell them why they are special to you?  Do you share your thoughts and feelings with them?  Have you taken the time to offer help when needed?  Really listen when they share?

Making people feel special is the building blocks of a good friendship.  That involves several things:

Noticing things about others helps you to let them know they mean something to you. Are they wearing a new coat?  Do they appear distracted?  Have they recently lost a loved one?  A job?  Making a point to pick up on clues helps us to treat our friends and family members with more care, but picking up on these things is only the first step.  Once you’ve taken the time to notice, you’ll need to let them know that you did-even if you are pressed for time.  ESPECIALLY if you are pressed for time!  Why?  Because nothing says “I’m special” more than a friend who gives what little she has.  If you give a little bit of the time you have when you are rushed, that speaks volumes to your friend about how special she is to you.

It’s often the little things we don’t always take the time to do in the modern rushed world that makes all the difference in our relationships.  But what about when that relationship is already strained by a history of poor communication, misunderstandings and missed opportunities?

If you are looking to repair a damaged relationship, Art of Eloquence can help.  Check out Say What You Mean: Avoiding, Reducing and Resolving Conflicts.  Browse our free lesson at the bottom of the page.  If you purchase this study, you’ll learn how to avoid conflicts or even reduce their effects so that you may build closer relationships with others.

Or sign up for this month’s webinar: Resolving Conflicts and get this study as a bonus gift!

Consider what a closer relationship will mean to your life and ask yourself if it’s worth a few dollars and a little of your time to have that again.

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