Art of Eloquence Blog — cell phone RSS

Technology can be used for good or for evil.  It can be a source of miscommunication and a reason society has been lax in learning to communicate effectively.  However, it is also a tool that may be used to aid in effective communication and strengthen relationships. So yesterday I was at Walmart with my husband and my son doing our weekly shopping and getting a few Christmas gifts on our list.  As I was coming back from sneaking a gift for my son (Shhhh! Don't tell him I told you, now!), I saw my dh on the cell phone.  It was my 19 y/o sophomore college girl who now lives 1800 miles away!  We are a tag team, my dh...

So the other day my dd emails me to tell me her cell phone died.  Great!  She's 1800 miles away at college with a dorm phone that doesn't call out and her brand new cell phone dies.  The good news?  It's still under warranty.  The bad news?  I can't get Verizon to tell me what I REALLY need to do to take advantage of it! Communication:  It's what customer service is made of! Yeah...so I'm on the phone to Verizon when they tell me to have my dd look up a Verizon store in her area and go there to see if they can repair it.  If they can't, they will tell her what to do.  Sounds simple enough, right? ...