This week I'm talking about social networking mostly on Facebook. Next week I'll be talking about Twitter. Since many people use social networking sites for business, I wanted to share with you a resource Art of Eloquence has for small business owners. Say What You Mean When You're in Business! 87% of what you do all day is communication related. Make the most of it by learning some simple techniques that will drastically improve communication with your customers, business associates, suppliers, employees and/or downline. Studies show that effective communicators are more successful people who are comfortable making presentations or speeches are more likely to be successful. This Christian-based and easy to use, this is a great reference for those in direct sales and perfect for those just starting out in business! This PDF eBook is the culmination of my degree in Speech Communication and over 20 years of experience in business from sole proprietorships to network marketing to Fortune 500 Companies. Now you can be the expert and do the same things that I have done so you can increase YOUR success! Here's what you will learn: Over 100 tips and techniques! Creating a communication package for your business. How to present yourself as an expert in your field. How to effectively handle customer service, complaints and returns. Making Contacts Effective use of networking groups Handling kids and business. How/when to share your faith How to gain support from family and friends...And much, much more Each chapter begins with a Bible quote Shows you not just what to do but how to do it! Here's what a some customers had to say: "There is a LOT of tangible information in this book! Usually, you have books that don’t give actual “what to do’s” when telling you about a topic. This book tells you what to do! It gives plenty of examples as well. So you have a book that is great from beginning business to end. I highly recommend this book for those of you who need to regroup from burnout in business and those of you just starting out. Thank you JoJo for writing this book. I’m keeping it as reference material and will make my employees read it as they are hired." Susie Glennan, President - The Busy Woman's Daily Planner "I got my e-book - "Say What You Mean When You're In Business." I can't put it down. It's wonderful. I have only gotten through about half of it, but I have already learned so much and am already implenting many of the suggestions into my business practices. It's great!!! My husband also has a separate small business and he's been reading it too. I print out a couple of chapters...I read it...then pass it on to him and he reads it. Thanks again JoJo. Blessings." Brenda, Brenda's County Gift Shoppe To help you communicate more effectively with your customers, business associates, suppliers, downline and/or employees, visit Art of Eloquence.com!